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Method and application server for identifying help information based on operation page

A technology for application server and operating pages, applied in special data processing applications, using information identifiers to retrieve web data, website content management, etc., can solve problems such as user inconvenience, and achieve the effect of improving user experience

Active Publication Date: 2022-02-15
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the traditional help system, after the user starts the help system, the entire operation document about the software or business system is displayed. The user needs to enter some keywords or search in the directory index to obtain relevant help information. It will bring great inconvenience to users

Method used

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  • Method and application server for identifying help information based on operation page
  • Method and application server for identifying help information based on operation page
  • Method and application server for identifying help information based on operation page

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Embodiment Construction

[0055] In order to make the objects, technical solutions and advantages of the present invention, the present invention will be described in detail below with reference to the accompanying drawings and examples. It will be appreciated that the specific embodiments described herein are intended to explain the invention and is not intended to limit the invention. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art are in the range of the present invention without making creative labor premise.

[0056] It should be noted that in the present invention, "first", "second", etc., "first", "second", and the like, only to describe purposes only, and cannot be understood as indicating or implies its relative importance or implicitting the number indicated. . Thus, the features of "first", "second" are defined, and at least one of the features may be indicated or implicitly. In addition, the technical solution between the v...

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PUM

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Abstract

The invention discloses a method for identifying help information based on an operation page. The method includes: receiving help request information sent by a service system where a terminal device is located; analyzing the help request information to obtain current operation page information; The page information matches the help document corresponding to the current operation page information; and presents the help document matching the current operation page to the service system of the terminal device. The invention also provides an application server and a computer-readable storage medium. The method for identifying help information based on an operation page, the application server, and the computer-readable storage medium provided by the present invention can obtain help documents corresponding to current page operations by analyzing the request help information, thereby improving user experience.

Description

Technical field [0001] The present invention relates to the field of mobile communications, and more particularly to a method and application server based on an operation page identifying help information. Background technique [0002] With the increasing development technologies, all kinds of software or web-based business systems, especially some large-scale, more functional business systems successfully developed, by providing user interface, users can interact with application, greatly facilitate users . However, for a new software or business system, the user often needs to rely on the software or business system to help the help system of the software or business system in varying degrees without familiarizing the software or business system. [0003] Traditional help systems, usually, after the user starts the help system, display the entire document about the software or business system, the user needs to enter some keywords or find the search in the directory index to ge...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/958G06F16/955
CPCG06F16/955G06F16/958
Inventor 高宁
Owner PING AN TECH (SHENZHEN) CO LTD
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