Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Customer service management, laboratory process, quality control and report automation generation system

A generation system and laboratory technology, applied in the field of experiment management, can solve problems such as the inability to automatically generate test reports and the inability of functions to meet routine inspections.

Active Publication Date: 2022-02-11
深圳市一道生物科技有限公司
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The laboratory process management software on the existing market is generally based on the traditional experimental process management process, and adopts the traditional C / S structure, which cannot meet the detection and analysis of routine testing and special testing of third-party medical testing laboratories in terms of function. The process control of each link, the automatic distribution of tests between each link, and the overall quality control of each link cannot satisfy the function of automatically generating test reports based on ddPCR, chip platform and next-generation sequencing results
In addition, the existing technology also has obvious defects in multi-platform operation. With the popularization and diversification of APP terminals, multi-platform operation becomes more and more important, and the advantages of B / S structure become more and more obvious.

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Customer service management, laboratory process, quality control and report automation generation system
  • Customer service management, laboratory process, quality control and report automation generation system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0028] In order to make the technical means, creative features, goals and effects achieved by the present invention easy to understand, the present invention will be further elaborated below in conjunction with specific embodiments and illustrations.

[0029] Such as figure 1 As shown, the customer service management, laboratory process, quality control and report automation generation system includes customer service management module, laboratory process management module, experiment quality control module and report automation generation module.

[0030] The customer service management module includes a sample information input module, a barcode item list generation module, a sample confirmation review module, a sample test item input module, a report export module, a customer query module, a doctor query module, and a health management module;

[0031] The laboratory process management module includes receiving sample confirmation module, task distribution module, project d...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a system for customer service management, laboratory process, quality control and automatic report generation, which relates to the technical field of experiment management and includes a customer service management module, a laboratory process management module, an experiment quality control module and an automatic report generation module. The present invention adopts the popular B / S structure, which effectively solves the information docking between the third-party medical testing laboratory and the hospital, the automatic distribution of the quality inspection of each testing process, and the function of generating sample testing reports in real time; and the rationality between each module It can fully realize the effective control of customer service management and experimental process.

Description

Technical field: [0001] The invention relates to the technical field of experiment management, in particular to a system for customer service management, laboratory flow, quality control and automatic report generation. Background technique: [0002] The laboratory process management software on the existing market is generally based on the traditional experimental process management process, and adopts the traditional C / S structure, which cannot meet the detection and analysis of routine testing and special testing of third-party medical testing laboratories in terms of function. The process control of each link, the automatic distribution of tests between each link, and the overall quality control of each link cannot satisfy the function of automatically generating test reports based on ddPCR, chip platform, and next-generation sequencing results. In addition, the existing technology also has obvious defects in multi-platform operation. With the popularization and diversif...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Patents(China)
IPC IPC(8): G16H10/40G16H40/20G16H15/00
Inventor 欧阳秦毛燕陈娟郐斌李洁璇黄业胜操立超
Owner 深圳市一道生物科技有限公司
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com