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Internet of Things group obstacle determining method and apparatus

A determination method and technology of the Internet of Things, applied in the direction of network data management, data exchange network, digital transmission system, etc., can solve the problems of maintenance personnel such as high pressure, long time consumption, and large number of faulty cards, so as to reduce workload, The effect of improving the processing time

Active Publication Date: 2018-05-11
CHINA UNITECHS
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  • Abstract
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  • Claims
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Problems solved by technology

Internet of Things operation and maintenance personnel often use manual methods to search for information related to the faulty cards complained by corporate customers. Due to the large number of faulty cards caused by group faults and the large amount of data that needs to be queried, it often costs more Judging for a long time will easily create a bad impression on customers and put a lot of pressure on maintenance personnel

Method used

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  • Internet of Things group obstacle determining method and apparatus
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Embodiment Construction

[0019] The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

[0020] In the prior art, when there is a problem with thousands of IoT SIM cards, IoT operation and maintenance personnel often look for information related to the faulty card complained about after the enterprise customer complains. There are a large number of data, and the amount of data to be queried is large. It often takes a long time to judge, which is easy to create a bad impression on customers and put a lot of pressure on main...

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Abstract

The invention provides an Internet of Things group obstacle determining method and apparatus. The method comprises the following steps: determining use data of a plurality of Internet of Things SIM cards within a preset time period; comparing the use data with a first preset threshold, when the use data exceed the first preset threshold, determining a likelihood score of an Internet of Things SIMcard group obstacle according to the combination of the use data and the connection data of the plurality of Internet of Things SIM cards or the use data; and determining whether the plurality of Internet of Things SIM cards have a group obstacle according to the likelihood score of the Internet of Things SIM card group obstacle. The scheme can quickly determine the Internet of Things group obstacle before the complaints of users, thus reducing the workload of the operation and maintenance personnel, and improving the processing efficiency.

Description

technical field [0001] The invention relates to the technical field of Internet of Things operation and maintenance, and in particular to a method and device for determining a group fault of the Internet of Things. Background technique [0002] Internet of Things users are different from ordinary mobile phone users. They are all corporate customers. An enterprise customer will have thousands of IoT SIM cards. problem appear. IoT operation and maintenance personnel often use manual methods to find information related to the faulty card complained about after the enterprise customer has complained. Due to group faults, the number of faulty cards is large, and the amount of data to be queried is large, which often costs more. Judging for a long time will easily create a bad impression on customers and put a lot of pressure on maintenance personnel. There is a need for a method that can quickly discover and preliminarily locate the cause of the fault after the fault occurs and...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/26H04W8/18
CPCH04L41/06H04L41/0677H04L43/16H04W8/183
Inventor 晏征
Owner CHINA UNITECHS
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