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Product life feedback method and system

A product life and product technology, applied in transmission systems, instruments, electrical components, etc., can solve problems such as unfavorable service life of spare parts and different service lives of spare parts, and achieve the effect of convenient supervision

Inactive Publication Date: 2018-03-20
SHENZHEN SAIYI TECH DEV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0002] In practical applications, products are often assembled from multiple spare parts. However, the service life of each spare part is different, which is not conducive to the user's feedback on the service life of each spare part of the product from the manufacturer, so as to obtain timely maintenance. Ensure the normal operation of the product

Method used

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  • Product life feedback method and system
  • Product life feedback method and system

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Embodiment Construction

[0054] Typical embodiments that embody the features and advantages of the present invention are described in detail in the foregoing specification. It should be understood that the present invention is capable of various changes in different embodiments without departing from the scope of the present invention, and that the description and illustrations therein are illustrative in nature and not limiting. this invention.

[0055] The present invention will be further described below in conjunction with the accompanying drawings.

[0056] Such as figure 1 as shown, figure 1 It is a schematic diagram of an application scenario of an accessory damage feedback method according to an embodiment. In the present invention, the application scenarios of the accessory damage feedback method include a product 110 , an accessory 111 , a user client 121 , a data collection terminal 123 , a manufacturer client 125 , a user server 130 , and a manufacturer server 150 . The product 110 and...

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Abstract

The invention discloses a product life feedback method. The method comprises the steps that a user server and a user client establish a communication link so as to obtain a product abnormality problemreported by the user client; product maintenance information and fault determination is pushed to the user client according to the product abnormity problem, and a product maintenance result or the fault determination is acquired through the user client; acquired product maintenance result or problem accessories of fault determination are classified so as to obtain accessory damage information ofthe product, and the problem accessory damage information is fed back to a manufacture server. The invention further discloses a product life feedback system. The system comprises a user server. Onethe one hand, a user party can acquire the service life or fault of each accessory conveniently in time, so as to maintain the accessory timely to keep the product running; on the other hand, the manufacture can monitor the service life and fault of each accessory, so as to provide maintenance service for the user in time.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a product life feedback method and system. Background technique [0002] In practical applications, products are often assembled from multiple spare parts. However, the service life of each spare part is different, which is not conducive to the user's feedback on the service life of each spare part of the product from the manufacturer, so as to obtain timely maintenance. Ensure the normal operation of the product. [0003] For this reason, it is necessary to propose a product life feedback method and system, so that the user can know the service life or failure of each spare part in time, so as to obtain timely maintenance and ensure the operation of the product; on the other hand, it is also convenient for the manufacturer to Each accessory is the supervision of service life and failure, providing users with timely maintenance services. Contents of the invention [00...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08G06Q10/00
CPCH04L67/14G06Q10/20H04L67/55
Inventor 李光煌罗辉李万建李灵陈亮亮胡勇陈志远
Owner SHENZHEN SAIYI TECH DEV
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