Intelligent questioning-answering method, terminal and storage medium

Abstract

The invention provides an intelligent questioning-answering method, a terminal and a storage medium. According to the method, metadata recognition is performed on data information contained in user question information, word segmentation processing, lexical analysis and semantic analysis are sequentially performed on the data information, strings contained in the data information are rearranged according to analysis results, the reset data information obtained after rearrangement is matched with user events stored in a question information knowledge base, a user event record and a question template corresponding to the reset data information are obtained through matching, an answer matched with both the user event record and the question template is queried from an answer base, and the answer is output and displayed. Through the method, source processing is performed on data input by a user, the corresponding answer is acquired according to a unique identifier and the question template, therefore, the more accurate question answer can be acquired, working efficiency is improved, and waiting time of the user is shortened.

Description

technical field [0001] The present invention relates to the technical field of intelligent question answering, in particular to an intelligent question answering method, a terminal and a storage medium. Background technique [0002] The Internet has become an indispensable part of the daily life of modern human beings. From the basic e-mail method that people used in the early days, to the increasingly popular instant messaging tools, such as QQ, MSN, etc., and to the interactive mode of SMS through mobile devices, to the WeChat that people rely on very much now, based on these communication methods , in addition to realizing communication between people, it also makes it possible to communicate between people and artificial intelligence systems. It can be said that using the Internet to communicate with each other is the basic function of the Internet. [0003] Another major function of the Internet is to obtain information. However, the information on the Internet is vast...

AI Technical Summary

Problems solved by technology

However, the same problem exists in this type of system or client at present, that is, there are many sources of user problems, and the unified management and processing of these data sources has not been achieved, so that the processing time for responding to user problems will be longer. Long, causing the client's response to freeze, slow performance, and also causing a user's question, there will be multiple corresponding answers, resulting in an inability to fully understand the user's language, and the accuracy is not high

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