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Multi-round voice interaction-based hotel reservation method, device and equipment

A hotel reservation and voice interaction technology, applied in voice analysis, voice recognition, prediction, etc., can solve the problem of single operation mode of hotel reservation and reduce user processing efficiency

Pending Publication Date: 2018-01-09
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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  • Claims
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AI Technical Summary

Problems solved by technology

[0005] For this reason, the first purpose of the present invention is to propose a hotel reservation method based on multi-round voice interaction, which is used to solve the problem that the hotel reservation operation mode in the prior art is relatively single and reduces the processing efficiency of users

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  • Multi-round voice interaction-based hotel reservation method, device and equipment
  • Multi-round voice interaction-based hotel reservation method, device and equipment
  • Multi-round voice interaction-based hotel reservation method, device and equipment

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Embodiment Construction

[0026] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary and are intended to explain the present invention and should not be construed as limiting the present invention.

[0027] The hotel reservation method, device and equipment based on multiple rounds of voice interaction in the embodiments of the present invention will be described below with reference to the accompanying drawings.

[0028] At present, in some cases, users cannot directly book hotels through text information interaction in the application, for example, when the smart terminal does not have a network, or the user forgets to wear glasses and cannot read the screen fonts clearly. Therefore, the current hotel reservation operation mo...

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Abstract

The present invention provides a multi-round voice interaction-based hotel reservation method, a device and equipment. The method comprises the steps of acquiring a hotel reservation voice service request sent by a user, initiating a personalized voice reservation mode, prompting the user to continuously input the complete voice reservation information, receiving and identifying the voice reservation information input by the user, extracting at least one necessary reservation information, subjecting the remaining necessary reservation information to voice inquiry according to preset voice inquiry problems upon judging that the acquired voice reservation information cannot completely contain all the preset necessary reservation information, receiving and identifying the voice response information input by the user, acquiring the hotel reservation information of the user according to the acquired remaining necessary reservation information, acquiring the order information of a target hotel, outputting the order information to the user in the form of voices, and sending the order information to a mobile phone number corresponding to the user in the form of a short message. Therefore,the operation manner of the hotel reservation operation is enriched. The application requirements of the user under different scenes can be met. The processing efficiency of the user is improved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a hotel reservation method, device and equipment based on multi-round voice interaction. Background technique [0002] Artificial Intelligence (Artificial Intelligence), the English abbreviation is AI. It is a new technical science that studies and develops theories, methods, technologies and application systems for simulating, extending and expanding human intelligence. Artificial intelligence is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that responds in a manner similar to human intelligence. Research in this field includes robotics, speech recognition, image recognition, natural language processing and expert systems, etc. Among them, the most important aspect of artificial intelligence is speech recognition technology. [0003] At present, with the development of smart ...

Claims

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Application Information

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IPC IPC(8): G06Q10/04G06Q30/06G06Q50/12G10L15/22
Inventor 李晶
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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