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Work time distribution method and apparatus thereof

A technology of working hours and allocation methods, applied in the computer field, can solve problems such as waste of manpower and material resources, unreasonable scheduling results, and subjective influence of scheduling results, so as to avoid irrationality and low work efficiency

Inactive Publication Date: 2017-12-19
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, each team may spend several hours on shift scheduling each month, seriously wasting manpower and material resources
At the same time, due to the use of manual scheduling, the scheduling results are also easily affected by the subjective effects of the scheduling staff, and unreasonable scheduling results may also affect the work efficiency of employees

Method used

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  • Work time distribution method and apparatus thereof
  • Work time distribution method and apparatus thereof
  • Work time distribution method and apparatus thereof

Examples

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Embodiment Construction

[0061] In order to make the above objects, features and advantages of the present application more obvious and comprehensible, the present application will be further described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0062] refer to figure 1 , which shows a flow chart of steps in Embodiment 1 of a working time allocation method of the present application, which may specifically include the following steps:

[0063] Step 101, receiving the working hours to be allocated;

[0064] In this embodiment of the present application, the to-be-allocated working time may be a period of time during which employees need to be on duty, for example, one day. The working hours may include one or more time periods. For example, for each day, the working hours may be divided into multiple time periods according to actual needs of work or production. For example, 8 am to 4 pm is a time period, 4 pm to 12 pm is a time period, and 12 p...

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PUM

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Abstract

Embodiments of the invention provide a work time distribution method and an apparatus thereof. The method comprises the following steps of receiving work time to be distributed, wherein the work time includes one or more time periods; determining a user quantity matching with the one or more time periods; acquiring user identifications of one or more users; according to the user identifications, extracting time period distribution state information of one or more users, wherein the time period distribution state information includes information of the time periods to be distributed and corresponding frequencies to be distributed; and aiming at the user quantity, the information of the time periods to be distributed and the corresponding frequencies to be distributed, distributing the work time for one or more users so as to acquire time period distribution results of the one or more users. Automatic distribution of the work time is realized and a problem that work efficiency is low because of unreasonable manual work time distribution is avoided.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a working time distribution method and a working time distribution device. Background technique [0002] For 24-hour work such as production and after-sales service, employees are required to be on duty. Scheduling employees is an important part of the company's work arrangement. The purpose of shift scheduling is to provide the best manpower optimization management plan through the rotation of different shifts according to work needs. [0003] Take the after-sales service team of an enterprise as an example. Usually, the after-sales service team includes after-sales technical support, call center and other departments, with many personnel. Before the start of each month, the employees of each team must be scheduled for the next month in advance, and reports are regularly issued to count the number of employees on duty and the number of days off. At present, enterpr...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10
CPCG06Q10/109
Inventor 邹立新
Owner ALIBABA GRP HLDG LTD
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