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WeChat repair method based on distribution network emergency repair command system

A command system and distribution network emergency repair technology, applied in transmission systems, digital transmission systems, network data retrieval, etc., can solve problems such as untimely response to emergency repair processing, single release of power outage information and planned power outages, and inaccurate fault location positioning. Achieve the effect of improving the quality of high-quality services, shortening the response time for emergency repairs, and convenient information release

Inactive Publication Date: 2016-08-31
STATE GRID CORP OF CHINA +1
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AI Technical Summary

Problems solved by technology

[0005] 1. When electric power users communicate with 95598 agents by phone, they often have no customer number or unclear description of the fault location, which leads to inaccurate fault location, resulting in untimely repair response and affecting the time for users to restore power supply
[0006] 2. The fault processing progress information requires the 95598 operator and the user to give feedback through the phone, which is low in work efficiency and wastes manpower
[0007] 3. The release of power outage information and planned power outages is relatively simple, and most users are "passively" informed
[0008] 4. Users do not understand the common sense of electricity usage, and sometimes power outages may occur due to incorrect personal electricity usage methods

Method used

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  • WeChat repair method based on distribution network emergency repair command system

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Embodiment Construction

[0033] The WeChat repair method based on the distribution network emergency repair command system, such as figure 1 shown, including the following steps,

[0034] Step 1. Generate the meter QR code

[0035] Use the user number as a parameter for generating a WeChat QR code, and generate a QR code picture with parameters corresponding to each user through the WeChat public platform interface, and paste it on the user's electric meter;

[0036] Step 2. Scan the QR code picture mentioned in Step 1 through the WeChat public platform on the WeChat client, and pay attention to the WeChat repair public platform.

[0037] Among them, the WeChat repair public platform is the interactive window between the user and the distribution network emergency repair command system, and the WeChat repair public platform includes the fault repair function module, the power outage information function module and the public home module;

[0038] Step 3. Locate the fault point of the user's repair r...

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Abstract

The invention belongs to the technical field of power system distribution emergency command systems and automation, and particularly relates to a WeChat repair method based on a distribution network emergency repair command system. The method comprises the following steps: 1, an electric meter two-dimensional code is generated; 2, the two-dimensional code picture in the first step is scanned through a WeChat public platform on a WeChat client, and attention is paid to a WeChat repair public platform; 3, a user repair fault point is positioned; and 4, the repair information is fed back. Compared with the prior art, the method of the invention uses the WeChat repair public platform as an interactive window for the user and the distribution network emergency repair command system, the power user can directly send the fault repair information to the distribution network emergency repair command system through scanning the two-dimensional code on the electric meter, a telephone repair middle step is saved, the fault repair handling condition can be known in an online interactive mode, and related information such as outage and electricity general knowledge can be queried and known.

Description

technical field [0001] The invention belongs to the field of power system distribution emergency command system and automation technology, and in particular relates to a WeChat repair method based on a distribution network emergency repair command system. Background technique [0002] The existing distribution network failure emergency repair command system is constructed in accordance with the "Distribution Network Production Emergency Repair Command Platform Functional Specifications". The distribution network production emergency repair command system can realize the centralized and unified management of distribution network production and emergency repair business, and support the distribution network through information technology. Reasonable arrangement of production, rapid repair of distribution network faults, and provide reference for scientific scheduling of distribution network. [0003] At present, when a power outage occurs due to a fault in the power grid, the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/58G06F17/30G06Q50/06
CPCH04L51/04G06F16/951G06F16/9554G06F2216/05G06Q50/06H04L51/046
Inventor 曹旭东张晔池澄石钰孙莉王金霞刘晓航宋玉飞刘阳陈亚芳邵伟艳张鹏宇王志鹏
Owner STATE GRID CORP OF CHINA
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