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Information processing method and system, client, and server

An information processing method and server technology, applied in the field of instant messaging, can solve problems such as poor user experience, lack of success, poor timeliness, etc.

Active Publication Date: 2016-02-17
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, searching for answers to relevant questions on the website is a "people-webpage" communication method, which usually cannot get satisfactory answers for users, and the search results are mostly advertisements; posting for help through forums is a kind of " People-webpage-people”communication method, the posts sent out usually go nowhere, and no one responds for a long time, and its timeliness is very poor
The user experience of the above two methods is not good, and users usually get answers from non-professionals
In addition, the above two methods also require the website operator to invest a lot of maintenance costs, and even if a lot of costs are invested, the search website still cannot solve the problems of low matching degree of questions and answers and excessive spam content, and the forum is always Unable to solve the problems of poor timeliness and low professionalism

Method used

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  • Information processing method and system, client, and server
  • Information processing method and system, client, and server
  • Information processing method and system, client, and server

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0087] Embodiment 1 of the present invention provides an information processing method, such as figure 1 As shown, the method mainly includes:

[0088] Step 101, when the instant messaging client of the first user obtains the first instruction, it sends a first request message to the first server; wherein, the first instruction is used to instruct creation of second information, and the first request message is used to Requesting the first server to create the second information, the first request message includes: the first information, the first user ID of instant messaging, and a first policy; the first policy is the resource allocation policy of the first user.

[0089] When the instant messaging client of the first user obtains the user operation for triggering the first instruction, it generates the first instruction, and obtains the first information, the first user identifier and the first user triggering the first instruction. Strategy. Wherein, the first informatio...

Embodiment 2

[0119] On the basis of the first embodiment above, the implementation process of the information processing method on the first server is as follows: figure 2 As shown, the second embodiment mainly includes:

[0120] Step 201: Receive a first request message from an instant messaging client of a first user, the first request message is used to request creation of second information, and the first request message includes: the first information, the first user ID and A first policy; the first policy is a resource allocation policy of the first user.

[0121] Step 202: Create second information for the first user according to the first information, and return a first response message to the instant messaging client, where the first response message is used to indicate creation of the second information result.

[0122] The second information is created based on the first information, that is, the second information is created based on the content of the first user's question,...

Embodiment 3

[0136] On the basis of the first embodiment above, the implementation process of the information processing method on the instant messaging client is as follows: image 3 As shown, the third embodiment mainly includes:

[0137] Step 301, obtain a first instruction, where the first instruction is used to instruct creation of second information.

[0138] When the instant messaging client of the first user obtains the user operation for triggering the first instruction, it generates the first instruction, and obtains the first information, the first user identifier and the first user triggering the first instruction. Strategy. Wherein, the first information is the input information of the first user through the instant messaging client, and the input method may be hard keyboard input, screen soft keyboard input, mouse input, screen handwriting input, etc. The instant messaging client can at least obtain information from the above The first information is obtained in at least on...

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Abstract

The invention discloses an information processing method, and the method comprises the steps: receiving a first request message from an instant messaging client of a first user, wherein the first request message comprises first information, a first user identification, and a first strategy; building second information for the first user according to the first information, returning a first response message to the instant messaging client, and indicating a building result of the second information; transmitting a second request message to a second server, and requesting the writing of the first strategy, wherein the second request message comprises the first user identification and the first strategy; receiving a third request message from the instant messaging client, wherein the third request is used for requesting the execution of the first strategy, and comprises the first user identification and a second user identification; transmitting a fourth request message to the second server, wherein the fourth request message is used for executing the first strategy, and comprises a first user identification and the second user identification. The invention also discloses an information processing system, the instant messaging client, the first server, and the second server.

Description

technical field [0001] The invention relates to the technical field of instant messaging, in particular to an information processing method and system, a client and a server. Background technique [0002] At present, when a user solves a difficult problem through the Internet, he usually visits a search website to find the answer to the relevant problem, or asks for help by posting a post on a forum. However, searching for answers to relevant questions on the website is a "people-webpage" communication method, which usually cannot get satisfactory answers for users, and the search results are mostly advertisements; posting for help through forums is a kind of " People-webpage-person” communication method, the posts sent out usually go nowhere, and no one responds for a long time, and its timeliness is very poor. The user experience of the above two methods is not good, and users usually get answers from non-professionals. In addition, the above two methods also require the...

Claims

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Application Information

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IPC IPC(8): H04L12/58
Inventor 周志成
Owner TENCENT TECH (SHENZHEN) CO LTD
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