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Order-grabbing call service system and method

A technology of calling service and waiter, which is applied in the direction of electric transmission signal system, instrument, data processing application, etc., which can solve the problems of inability to evaluate the performance of waiters and inability for customers to experience one-button call service, so as to improve service enthusiasm and service quality, Simple and efficient service process

Inactive Publication Date: 2015-12-02
SHENZHEN QIANHAI ITABLE MEDIA TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Aiming at the problem that the existing service pager using radio frequency technology cannot allow customers to experience one-click call service, let alone perform performance appraisal on waiters, this invention proposes a call service system and method for grabbing orders. Customers can use this The system performs ordering and calling operations. Through this system, the performance evaluation of waiters can also be performed to improve the service enthusiasm of waiters and improve service quality.

Method used

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  • Order-grabbing call service system and method
  • Order-grabbing call service system and method

Examples

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Embodiment Construction

[0020] Such as figure 1 The shown order-grabbing call service system includes a tablet computer 1, a server 2, and a smart bracelet 3; the tablet computer 1 is arranged on a table seat, and the smart bracelet 3 is worn by a waiter; the tablet computer 1, The server 2 and the smart bracelet 3 all use WIFI to transmit data to each other; the tablet computer 1 is used for dining customers to send service requests, and the server 2 sends the service request information of the dining customers to the wearer of the waiter. On the smart bracelet 3, the smart bracelet 3 has two states of "idle" and "service". The wristband 3 sends a "service" response to the server 2 and provides services to the dining customers.

[0021] Preferably, the server 2 evaluates the performance of the waiter wearing the smart bracelet 3 through the number of service responses sent by the smart bracelet.

[0022] Such as figure 2 The shown order-grabbing call service method includes the following steps: ...

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Abstract

The invention provides an order-grabbing call service system and a method. The order-grabbing call service system is characterized in that the system comprises a tablet computer, a server, and an intelligent bracelet, the intelligent bracelet is worn by a waiter, the tablet computer, the server, and the intelligent bracelet all employ WIFI to perform mutual transmission of data, the tablet computer is used for sending out a service request by a dining customer, the server sends service request information of the dining customer to the intelligent bracelet worn by the waiter, the intelligent bracelet is provided with two states of "free" and "in-service", the intelligent bracelet in the "free" state receives the service request information sent by the server, and the waiter emits the service response to the server via the intelligent bracelet and provides service for the dining customer. According to the system and the method, performance appraisal of the waiters wearing the intelligent bracelets is performed through the service response frequencies emitted by the intelligent bracelet via the server.

Description

technical field [0001] The invention relates to the technical field of electronic intelligence, in particular to an electronic meal ordering system and a method for ordering meals. Background technique [0002] The existing table service pager is usually a service pager with radio frequency technology. The customer can only send out simple service demand information through the service pager, and cannot complete operations such as ordering food, and the radio frequency signal is also vulnerable to external interference during actual use. Interference, so that customers can not get one-touch call service. And more can't carry out performance appraisal to waiter by this service pager, can't improve the service enthusiasm of waiter, improve service quality. Contents of the invention [0003] Aiming at the problem that the existing service pager using radio frequency technology cannot allow customers to experience one-click call service, let alone perform performance appraisa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12G08B7/06
Inventor 蒋涛张宝华朱凌宇
Owner SHENZHEN QIANHAI ITABLE MEDIA TECH
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