Communication auxiliary method and device for voice communication

Abstract

The invention discloses a communication auxiliary method and communication auxiliary device for voice communication. The method comprises the steps as follows: obtaining user information of a user and information of a contact who communicates with the user while receiving an starting instruction input by the user in terms of a communication auxiliary mode; obtaining communication voice information corresponding to the contact and the user in real time; generating corresponding communication text information according to the communication voice information, and providing the corresponding communication text information to the user according to the user information and the information of the contact. The method of the invention could be used for converting the voice information of a communication process into text content so that the user could obviously read and confirm the communication content, and could avoid an information error brought by a communication environment, or user knowledge, an accent or a hearing problem, thereby improving communication experience of the user.

Description

technical field [0001] The present invention relates to the field of communication technologies, in particular to a call assistance method and device for voice calls. Background technique [0002] Telecom calls have made great contributions to human information technology, and realized the dream of clairvoyance and wind ear for thousands of years. The popularity of mobile Internet and smart phones has brought human communication to a new level. Human beings can not only make long-distance voice calls, but also realize functions such as pictures and texts, and real-time video intercom. [0003] Although the current network speed is fast enough and the computing power of smartphones is high enough, voice calls based on telecommunication services are still the most extensive, direct, effective and natural way of communication for people. For example, the data generated by telecom voice calls across the country every day can occupy the PB level. However, although traditional v...

AI Technical Summary

Problems solved by technology

However, although traditional voice calls have the advantages of directness and convenience, and traditional telecom operators have mastered PB-level call data, operators cannot grasp the dividends brought by big data, and their profits and businesses continue to be eroded by Internet companies

The key reason is that traditional voice calls are just pure voice calls, and the call records generated by voice calls are all saved in the form of voice. However, on the one hand, it is difficult for operators to directly identify and apply the voice files. Provide other services to users. On the other hand, due to the diversity of language types, it cannot guarantee that voice information can be well recognized by users.

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