Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Customer relation management system based on cloud platform and cloud computing

A technology of customer relationship management and cloud platform management, which is applied in the field of cloud computing systems, can solve problems such as technology not keeping up with business changes, restricting enterprise development, etc., and achieve rapid troubleshooting and achieve the effect of troubleshooting

Inactive Publication Date: 2015-06-24
GUANGZHOU LANCUI TRADE CO LTD
View PDF0 Cites 48 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This is a traditional CRM that uses technology to drive business, but often due to cost reasons, technology cannot keep up with business changes and thus limits the development of enterprises.

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Customer relation management system based on cloud platform and cloud computing
  • Customer relation management system based on cloud platform and cloud computing
  • Customer relation management system based on cloud platform and cloud computing

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0067] In order to make the technical means, creative features, goals and effects achieved by the present invention easy to understand, the present invention will be further elaborated below in conjunction with illustrations and specific embodiments.

[0068] Such as figure 1 , figure 2 , image 3 , Figure 4 As shown, the present invention proposes a customer relationship management system based on cloud platform and cloud computing. The system includes a basic cloud platform layer, a data layer, an application platform layer, an application system layer, a user access layer, and a unified security / management monitoring system. platform;

[0069] The basic cloud platform layer is based on basic software, hardware and network, and is built into a unified highly available and scalable cloud platform through cloud computing technology to provide basic operating system deployment and other services for upper-layer applications;

[0070] On the basis of the operating system ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention provides a customer relation management system based on a cloud platform and cloud computing. The customer relation management system based on the cloud platform and cloud computing comprises a basic cloud platform layer, a data layer, an application platform layer, an application system layer, a user access layer and a uniform safety / management monitoring platform, and multiple types of customization development or customization methods are provided to meet similar specific requirements and mainly comprise customization of business opportunities, customization of customers, customization of linkmen, customization of activities, customization of interface scripts and the like. The problem of how to efficiently and reliably run a CRM on a private cloud platform is mainly inspected in the process, the CRM provides a mobile service through the private cloud, and building of the CRM platform based on cloud computing not only has high theoretical significance but also has practical significance. A customer relation management service platform which is low in cost, high in practicability and reliability and expanded as needed is provided for large and medium enterprises, assists enterprises in standardizing and improving internal management, and has broad market popularization prospects.

Description

technical field [0001] The invention relates to a cloud computing system, in particular to a customer relationship management system based on a cloud platform and cloud computing. Background technique [0002] With the rapid development of information technology, especially the emergence of cloud computing technology, it provides a higher space for CRM system, and has become an important development trend. After the emergence of cloud computing, it provides a broader development platform and more and better business models for customer relationship management (CRM). Cloud computing CRM may replace traditional CRM and become the mainstream of the industry or will soon be realized and become a mainstream development trend. [0003] Under the typical working mode of the CRM platform based on cloud computing technology, enterprises using the CRM system no longer need to perform cumbersome client configuration and operation, and do not need to care about the configuration, manag...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): H04L29/08H04L12/24
CPCH04L41/5064H04L67/1097
Inventor 韩婕珺龚天贵李子恩蔡美君
Owner GUANGZHOU LANCUI TRADE CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com