System and method for analyzing, positioning and controlling network quality problems in communication networks

Abstract

The invention relates to a system and a method for analyzing, positioning and controlling network quality problems in communication networks. The system comprises a network quality detecting module, an indicator analyzing and decomposing module, an indicator collecting module and a network problem positioning module. The method includes transmitting problem analyzing instructions to the indicator analyzing and decomposing module by the aid of the network quality detecting module when the network quality problems occur; analyzing and decomposing primary business indicators by the aid of the indicator analyzing and decomposing module to obtain secondary problem indicators; collecting all tertiary indicators corresponding to the secondary problem indicators by the aid of the indicator collecting module; analyzing all the tertiary indicators by the aid of the network problem positioning module to judge the locations of network elements with the problems. The system and the method for analyzing, positioning and controlling the network quality problems in the communication networks have the advantages that the system and the method no longer stick to rigid KPI (key performance indicator) assessment criteria, the quality of the networks is analyzed on the basis of business KQI (key quality indicators), accordingly, whether the problems occur in the communication networks or not can be flexibly judged, the network quality problems can be comprehensively analyzed while the high accuracy is guaranteed, and the system and the method are wide in application range.

Description

technical field [0001] The present invention relates to the field of network quality analysis, in particular to the field of network quality analysis and problem location, and specifically refers to a system and method for realizing network quality problem analysis, location and control in a communication network. Background technique [0002] A foreign operator’s survey shows that among customers with negative user experience, 98% choose not to complain, and half of them switch to the network directly. This also causes the operator to lose a large number of customers when the network operation indicators are good. . Traditional network optimization and evaluation methods have been difficult to adapt to new customer needs, and new network optimization aimed at improving user perception has become a consensus in the industry. [0003] The traditional network quality assessment adopts the evaluation system of KPI (Key Performance Indication). KPI is a key performance indicato...

AI Technical Summary

Problems solved by technology

[0012] (3) Finally, user perception-oriented optimization theory and optimization methods are still immature and need to continue to be explored and practiced

[0015] (2) When it is confirmed that the current network has problems or cannot meet the current business needs, how can we estimate where the network may have problems and which components of the network may be damaged or not meet the needs based on the poor performance indicators

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