Hotel management system and operation and management method thereof

Abstract

The invention discloses a management and operation platform applied to temporary accommodation management places such as hotels, serviced apartments, family hotels and short-term accommodations and an operation and management method running on the platform. By the utilization of the platform and the operation and management method, commercial tenants can realize fully automated management of the hotels without using high-cost computers, network or professional software, even unattended operation of the hotels can be achieved, and therefore hardware cost and management cost of the hotels are effectively reduced. Through the platform, clients can know the real-time states of the hotels by the utilization of the internet, a mobile communication network and the like, reservation, payment, check-in, service, check-out and the like of the hotels can be completed in a self-help mode, complicated procedures when the clients check in are avoided, and the privacy of the clients are protected effectively. The platform and the operation and management method can effectively meet the need of modern hotel management, improve the efficiency of the hotels, lower the cost of the hotels, and meet the requirements for simple and rapid check-in of modern persons.

Description

technical field [0001] The invention relates to an Internet system and its management method, in particular to a hotel online management system and its operation method. Background technique [0002] With the development of the economy, the prosperity of the tourism industry, and the increase of the floating population, there are also more and more business places that provide temporary accommodation, such as hotels, serviced apartments, family hotels and short-term rental houses, and the competition among them is also intensifying. How to effectively expand its operating space, reduce operating costs, and gain advantages under new competitive conditions is an important issue that every hotel or hotel is facing. Moreover, with the advancement of science and technology and the development of society, people's social relations, ideas, and lifestyles have also undergone great changes compared to before. The network and communication terminals have become an indispensable part o...

AI Technical Summary

Problems solved by technology

Although this system reduces the investment in computer hardware for metropolitan hotels, it still cannot achieve efficient automatic management. There is still no autonomous operation process during the customer check-in process, and it cannot completely solve the management needs of existing hotels in essence.

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