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Online booking system of hospital outpatient services

A technology for outpatient clinics and hospitals. It is applied in the field of medical services and can solve problems such as unsatisfactory outpatient business processes, business outpatient processes that do not arrange the treatment process from the perspective of patients, and hospitals without plans.

Inactive Publication Date: 2012-09-12
苏州风采信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the gradual advancement of hospital informatization, the traditional outpatient business process has been unable to meet the goal of hospital information system construction centered on "patient-centered, improving medical service quality"
The traditional business outpatient process does not arrange the consultation process from the patient's point of view, but allows the patient to adapt to each link of the outpatient process, which brings a lot of inconvenience to the patient, and also makes some work in the hospital unplanned, resulting in "three long ones" short

Method used

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Embodiment Construction

[0008] The invention relates to an online reservation system for outpatient clinics of a hospital, which belongs to the field of medical services. It is characterized in that: under the condition of making full use of existing resources, it analyzes and transforms the existing outpatient business process, takes reducing the intermediate link of the outpatient process as a breakthrough, reasonably arranges the patient's medical treatment process, simplifies the outpatient process, and enhances the awareness of active service. Reduce process time.

[0009] Users can check the schedule of doctors' departments in a certain time period announced by the hospital and the number of vacant numbers in each time period through the Internet (Zhuyi.com, National Intensive Service Network, and Aikang.com for online appointments). Allow users to arrange their time reasonably and choose the number they need.

[0010] Combine the online reservation website, click on the reservation registrati...

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Abstract

An online booking system of hospital outpatient services belongs to the field of medical services. The online booking system is characterized in that an existing outpatient service process is analyzed and modified while available resources are used to the utmost extent, reduction of intermediate links of the outpatient service process are taken as a breakthrough so as to reasonably arrange the treatment process of patients, simplify the outpatient service process, enhance the active service awareness and shorten the process time. The online booking system of the hospital outpatient services makes up for the defect of 'three long one short' (which refers to long queue of waiting for registration, long queue of waiting for treatment, long queue of waiting for payment and short time of accepting treatment) of conventional outpatient registration, brings convenience for vast patients to seek treatment, relieves medical environment and has great practical value.

Description

technical field [0001] The invention relates to an online reservation system for outpatient clinics of a hospital, which belongs to the field of medical services. Background technique [0002] With the gradual advancement of hospital informatization, the traditional outpatient business process has been unable to meet the goal of hospital information system construction centered on "patient-centered and medical service quality improvement". The traditional business outpatient process does not arrange the consultation process from the patient's point of view, but allows the patient to adapt to each link of the outpatient process, which brings a lot of inconvenience to the patient, and also makes some work in the hospital unplanned, resulting in "three long ones" short” phenomenon. Analyzing the reasons for the overcrowding of outpatient clinics, in addition to the large number of outpatient clinics, the long invalid time of patients staying in the outpatient clinic is a root ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q50/22
Inventor 宦奕奕
Owner 苏州风采信息技术有限公司
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