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Method for processing differentiation sample introduction, multiple data sources and multiple voice platforms

A processing method and multi-data source technology, applied in the direction of subscriber special services, nan, electrical components, etc., can solve problems such as waste of resources, deployment methods that cannot meet regional differences, and personalized modules that cannot be promoted externally. The effects of promotion and use, flexible deployment and implementation, and convenient and quick questionnaire management

Active Publication Date: 2014-11-26
JIANGSU HONGXIN SYST INTEGRATION
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AI Technical Summary

Problems solved by technology

[0002] At present, in the outbound call industry, most general-purpose software is a common business processing method, which needs to be specially customized to meet the individual needs of customers, but this personalized module cannot be promoted externally, resulting in waste of resources; at the same time, most software Unified deployment is required or at most one voice platform can be used. It is not suitable for outbound teams with scattered resources to work in a unified manner, and cannot meet regional differences in deployment methods.

Method used

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  • Method for processing differentiation sample introduction, multiple data sources and multiple voice platforms
  • Method for processing differentiation sample introduction, multiple data sources and multiple voice platforms

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Embodiment Construction

[0021] The present invention is applied in Jiangsu Telecom No. 10000 outbound marketing system, and the implementation mode of concrete steps is as follows:

[0022] 1. Sample import processing method:

[0023] Store the sample in two tables, one stores the column name of the table, and the other stores the data of the table. The column name and the location of the data are associated through the table, and the location of the number and name are specially marked.

[0024] The processed imported data can be conveniently sorted and edited by the specified column. like figure 1 shown.

[0025] 2. Multiple data source processing methods:

[0026] Based on the DBLINK mechanism of the database and the transaction mechanism of Spring, the outbound marketing system has developed an implementation method that can send data to one or more databases in real time according to the region, and realize effective control of transactions, and realize the submission of multiple data sour...

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Abstract

The invention discloses a method for processing differentiation sample introduction, multiple data sources and multiple voice platforms. The method comprises a sample introduction processing method, a multi-data-source processing method and a multi-voice-platform processing method. Due to the differentiation sample introduction, an outbound marketing system is more suitable for a humanized requirement of a client; due to the multi-data-source processing method, the outbound marketing system is configured and implemented more flexibly; and due to the multi-voice-platform processing method, the outbound marketing system is easier to popularize and use.

Description

Technical field [0001] The present invention mainly involves a differentiated sample introduction and multiple data sources and multi -voice platform processing methods. It belongs to the field of call centers in the mobile communication. Background technique [0002] At present, in the industry in the outside world, most general software is a common business processing method. When encountering the personalized needs of customers, special customization needs to be specially customized, but this personalized module cannot be promoted outward, causing waste of resources. At the same time, most softwares, most softwareIt is necessary to deploy unified deployment or apply at most one voice platform. It is not suitable for the exterior team with scattered resources to work unified work, and it cannot meet the regional differences deployment methods. Invention content [0003] The purpose of the present invention is to provide a differentiated sample introduction and multi -voice pla...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/51H04W4/00
Inventor 居彬鞠昌建晓涛卑其春杨斌
Owner JIANGSU HONGXIN SYST INTEGRATION
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