Method and equipment for detecting abnormal state of terminal equipment

A technology of terminal equipment and abnormal state, which is applied in the field of communication, can solve problems such as the inability to accurately detect the abnormal state of terminal equipment, and achieve the effects of improving accuracy, simplifying detection and statistical processes, and reducing costs

Active Publication Date: 2013-09-25
DATANG MOBILE COMM EQUIP CO LTD +1
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Problems solved by technology

[0014] Embodiments of the present invention provide a method and device for detecting an abnormal state of a terminal device, which solves the problem that the abnormal state of a terminal device cannot be accurately detected in the existing technical solutions

Method used

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  • Method and equipment for detecting abnormal state of terminal equipment
  • Method and equipment for detecting abnormal state of terminal equipment
  • Method and equipment for detecting abnormal state of terminal equipment

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Embodiment Construction

[0058] As mentioned in the background, in the existing technical solutions, the detection method based on complaint collection combined with field simulation can only probabilistically count the possible abnormal states of terminal equipment, and it is difficult to accurately determine the abnormal states of terminal equipment and make statistics , so the timeliness and statistical accuracy of abnormal state detection cannot be guaranteed.

[0059] In order to solve the above problems, the embodiment of the present invention provides a method for detecting the abnormal state of a terminal device, which analyzes the state record information recorded on the network side and belongs to the same terminal device, and obtains the state of the terminal device in the idle state. The statistics of the abnormal state of each terminal equipment, thereby ensuring the accuracy and timeliness of the detection and statistics of the abnormal state of each terminal equipment.

[0060] Such as ...

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Abstract

The embodiment of the invention discloses a method and equipment for detecting the abnormal state of terminal equipment, wherein the statistics for the abnormal state of the terminal equipment in an idle state is obtained by analyzing the state recording information which is recorded at a network side and belongs to the same terminal equipment by applying the technical scheme of the embodiment provided by the invention, thereby expanding a current KPI (Key Performance Indicator) statistical function; and relative to a current macro-statistical method, the scheme not only carries out probability detection, but also can judge concrete abnormal phenomena, thereby the statistical requirements at all levels, such as points, surfaces and the like from microscopy to macroscopy are satisfied, the cost brought by additional detection can be effectively lowered, the detecting and statistical flows in the abnormal state are simplified, and the detecting accuracy of the abnormal state is improved.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method and equipment for detecting abnormal states of terminal equipment. Background technique [0002] With the gradual development and maturity of mobile communication networks, the competition among mobile communication operators is also more and more focused on refined network quality competition, which leads to the continuous updating of network quality evaluation methods, so that enterprises can truly reflect the network quality. service quality. [0003] However, in the existing technical solutions, it is difficult to effectively monitor the performance of the terminal device in the idle state through conventional means, such as the terminal device crashes, the call cannot be caused by non-network reasons in the idle state, the terminal device is off the network, etc. . [0004] The traditional KPI-centered network quality evaluation system is difficult ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/14H04W24/08H04W88/02H04L69/40
Inventor 王叶青李荣国楼小平温祖辛王锐
Owner DATANG MOBILE COMM EQUIP CO LTD
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