OTA over the air technology-based integrated dispatch terminal support system working method

Abstract

The invention discloses an OTA over the air technology-based integrated dispatch terminal support system working method. The integrated dispatch terminal support system comprises an OTA download server, an OTA work order management sub-system, an OTA backstage management sub-system and a mobile terminal work order sub-system. The method comprises the following steps: a cell manager can perform corresponding work order searching, work order receipt and other operations on a mobile terminal after starting the OTA function; the integrated dispatch terminal support system has no any restriction on the mobile terminal, and the whole work order is shown in a menu mode, has simple operation and convenient use, coexists with the original work order system without influencing application of the original work order system, and provides a novel and effective work order searching mode.

Description

technical field [0001] The invention relates to the field of mobile communication operations, in particular to a working method of an integrated dispatching terminal support system based on OTA over-the-air technology. Background technique [0002] As a comprehensive information service provider, China Telecom not only needs to provide fast, accurate, and high-quality services to its customers, but also needs to register all service records so that it can provide accurate service volume and costs externally, and estimate community managers internally. workload and performance. With the advent of the information age, electronic office equipment and office software are more widely used. Under such circumstances, the workload of the community manager has greatly increased, and the importance of the work will increase day by day. Therefore, it is necessary for the community manager to be able to complete the service work in real time, so as to minimize or not affect the normal...

AI Technical Summary

Problems solved by technology

[0003] At present, the functional design of China Telecom's comprehensive construction dispatching management system basically meets the needs of comprehensive construction dispatching, but due to the following deficiencies in the system design, the actual application effect of the system operation is not good:

[0004] First: CDMA1X-based access channel design; Due to the CDMA1X network, in actual use, it takes too long for the community manager to query the work order each time, and it is easy to fail to access, and the receipt cannot be completed occasionally;

[0005] Second: Wap-based presentation interface design; Since the same wap interface needs to be opened again every time a work order is inquired, resulting in repeated data transmission and channel waste, the proportion of valid information is low, artificially prolonging the query time and reducing the work efficiency;

[0006] Third: PDA-based custom application access design; high power consumption, short standby and working hours, frequent battery replacement, unable to effectively meet the actual work needs of community managers; expensive, and the cost of adding a new PDA access terminal is relatively high; The life of the terminal is limited, replacing a new terminal is a large continuous expense, and the cost of later use is relatively high

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