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Method, device and system for testing IPTV user terminal

A technology for user terminals and test tasks, applied in the computer field, can solve problems such as reducing the efficiency of troubleshooting, affecting user experience, and unfavorable IPTV business development

Inactive Publication Date: 2009-12-16
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] However, using the above two existing methods to locate the cause of the fault requires a lot of time and labor costs, which greatly reduces the efficiency of troubleshooting, which seriously affects the user experience and is not conducive to the further development of IPTV services. develop

Method used

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  • Method, device and system for testing IPTV user terminal
  • Method, device and system for testing IPTV user terminal

Examples

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Embodiment Construction

[0025] In an interactive network television (IPTV) system, when a user terminal that provides IPTV services to viewers fails, in order to improve the execution efficiency of the troubleshooting process, in the embodiment of the present application, the network management platform issues a test to the user terminal. task, the test task at least carries the uniform resource location (Uniform Resource Locator, URL) address of the test program, and the test program is used to evaluate the service quality QoS of the user terminal; through the test task, the user terminal is indicated according to The received URL address acquires and plays the corresponding test program, and reports the media playback QoS information generated during the playback; then, analyzes and summarizes the media playback QoS information reported by the user terminal to determine the final cause of the failure .

[0026] In practical applications, the above-mentioned user terminal may be a set-top box or a p...

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Abstract

The application discloses a method for testing IPTV user terminal, comprising: after determining a user terminal is fault, distributing a testing task to the user terminal, wherein the testing task carries at least a URL address of a testing program which is used for evaluating QoS of the user terminal; indicating the user terminal to obtain and play corresponding testing program based on the received URL address through the testing task, and report the media playing QoS information produced in the playing process; analyzing and collecting the media playing QoS information reported by the user terminal, so as to determine the final fault cause. Therefore, the fault cause of the user terminal can be quickly and accurately positioned, eliminated in real time, so that execution efficiency of the fault checking flow is greatly improved, user experience is advanced. The application also discloses a device for testing IPTV user terminal and an IPTV system.

Description

technical field [0001] This application relates to the field of computers, in particular to a method, device and system for testing IPTV user terminals Background technique [0002] Internet Protocol Television (IPTV), also called IPTV, refers to a TV broadcast service based on the IP protocol. IPTV services use TV sets or personal computers as display terminals to provide users with video services, information page browsing and value-added services such as games, shopping, securities services, etc. through broadband networks. The user terminal of the IPTV service may be a set-top box (Set-TopBox, STB) or a personal computer (Personal Computer, PC). IPTV service refers to the general term for services such as live broadcast of TV programs, video on demand, time-shifted playback and other various application services that are provided to users through the IP bearer network and can support interactive capabilities. [0003] The end user of the IPTV service is the audience, a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04L12/56H04L12/66
Inventor 陈建飞
Owner ZTE CORP
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