Method and device for realizing calling intelligent forwarding

Abstract

The invention discloses a method and a device for realizing calling intelligent forwarding. The device comprises a micro processor, a main communication unit and a plurality of slave communication units; and the micro processor is in communication connection with the main communication unit and the slave communication units, can acquire the call states of the slave communication units to judge whether the slave communication units are idle or not, and can send a command to control the main control unit to transfer the call to an idle slave communication unit. The method comprises the following steps: firstly, querying the states of various slave communication units in real time; and secondly, dynamically and intelligently transferring the call to an idle slave communication module. The method and the device have the advantages that: the mechanism is automatically by a system without needing the interference of users, so the call rate is improved to the maximum extent; and the number re-election function is adopted, as long as a number is published, the calling is not busy, and the device is convenient for enterprises to deploy and apply practically.

Description

Technical field [0001] The present invention relates to a method and device for call transfer, more specifically, to a method and device for realizing call transfer intelligently. Background technique [0002] With the rapid development of science and technology, especially the rapid development of communication technology, the application of GSM call forwarding in society has become more and more extensive. For example: [0003] The invention patent application published in the Chinese Patent Database is entitled "A Method for Realizing Call Transfer in Personal Communication Services", and its patent application number is 200310121074. It describes the addition of user status and corresponding associated numbers in each status in the database of the central office of the operator. The central office judges the user status and then realizes the mutual binding of mobile phone, PHS and fixed-line numbers through call transfer. The transfer is a rigid passive sequential call...

AI Technical Summary

Problems solved by technology

It has the following disadvantages: 1, the service is provided by the central office, and the telephone charge of the mobile phone user needs to be increased; 2, if the first few terminals are not connected, the transfer time will take a long time, which will give the caller Inconvenience; 3. There may be missed connections, for example, when transferring to the first terminal, the first terminal is busy, and then transferred to the second terminal,

It has the following disadvantages: 1. Both parties must be special telephone terminals; 2. A needs to call twice to realize the call transfer, and the transfer speed is slow, which will bring inconvenience to the caller

It has the following disadvantages: 1. The mobile phone user must manually set the call forwarding, which is troublesome and time-consuming. This shortcoming is especially prominent when the user is talking; Incoming calls must be put on hold, which inconveniences the caller

It has the following disadvantages: the mobile phone user cannot judge whether the phone number to be transferred to is in a call, and if it is in a call, the incoming call must be made to wait, which will cause inconvenience to the incoming caller

It has the following disadvantages: 1. The mobile phone user must manually set the call forwarding, which is troublesome and time-consuming. This shortcoming is especially prominent when the user is talking; Incoming calls must be put on hold, which inconveniences the caller

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