Method and Apparatus for Queue-Based Automated Staff Scheduling
a technology of automated staff scheduling and queues, applied in the direction of instruments, etc., can solve the problems of difficult to build a general purpose computer program that can automate employee scheduling, inability to manually achieve a good schedule, and rarely static scheduling rules and preferences
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[0019]The invention disclosed herein provides a queue-based scheduling system, which comprises an automated staff scheduling computer program that is highly flexible in enforcing scheduling rules. This flexibility comes from the ability to:
[0020]1. Define conditional and unconditional rules;
[0021]2. Rank the rules / requests in varying priority as represented by a numeric value assigned to each rule / request; and
[0022]3. Specify rules both per individual and per group.
[0023]These three abilities synergistically produce an automatic scheduling system that can enforce a wide variety of scheduling rules and requirements seen in actual staff scheduling situations. Furthermore, all these abilities rely on using a queue per scheduled assignment to hold requests and rules.
[0024]The scheduling process using the said automated staff scheduling system can be summarized in the following steps:
[0025]1. Collect requests and rules using a graphical user-interface.
[0026]2. Determine the scheduling pe...
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