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Conversation interaction method and device, equipment and storage medium

An interaction method and technology for interactive data, applied in the fields of dialogue interaction methods, equipment and storage media, and devices, can solve the problems of insufficient stability of the human-machine dialogue system, poor user experience, and boring responses, and achieve stable and controllable interaction. , good user experience, more interactive content

Pending Publication Date: 2022-03-29
IFLYTEK CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the present application provides a dialogue interaction method, device, equipment and storage medium to solve the problem of insufficient stability of the existing man-machine dialogue system, and the reply is boring, not informative, the user experience is not good, and it is difficult to The technical solutions for the problems applied to actual products and services are as follows:

Method used

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  • Conversation interaction method and device, equipment and storage medium
  • Conversation interaction method and device, equipment and storage medium
  • Conversation interaction method and device, equipment and storage medium

Examples

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no. 1 example

[0069] see figure 1 , which shows a schematic flow chart of the dialog interaction method provided by the embodiment of the present application, the method may include:

[0070] Step S101: Obtain the user's dialog interaction data.

[0071] Wherein, the dialogue interaction data of the user may be text data obtained by performing speech recognition on speech data input by the user, or may be text data input by the user.

[0072] Step S102: From the pre-built knowledge graph, determine the knowledge nodes related to the user's dialogue interaction data, so as to obtain a node set composed of the determined knowledge nodes.

[0073] Wherein, the knowledge graph includes several knowledge nodes, and there are edges between knowledge nodes that have relationships in the knowledge graph, and each edge in the knowledge graph has a relationship between two nodes connected by the edge.

[0074] In one possible implementation, the knowledge nodes included in the knowledge graph may i...

no. 2 example

[0080] This embodiment is specific to the implementation process of "step S102: from the pre-built knowledge map, determine the knowledge nodes related to the user's dialogue interaction data to obtain a node set composed of the determined knowledge nodes" in the first embodiment Make an introduction.

[0081] see image 3 , which shows a schematic flowchart of an implementation process of determining knowledge nodes related to user dialogue interaction data from a pre-built knowledge graph, which may include:

[0082] Step S301: Determine user intent and slot value according to the user's dialog interaction data.

[0083] Optionally, the user intent can be a non-explicit open intent, and the slot value can be an entity.

[0084] Specifically, according to the user's dialog interaction data, the process of determining the user intent and the slot value may include: using the intent determination module to determine the specified type of open intent as the user intent based o...

no. 3 example

[0104] It can be known from the above embodiments that the dialog interaction method provided by the present application performs dialog interaction with the user based on the pre-built knowledge graph, and this embodiment focuses on the introduction of the process of building the knowledge graph.

[0105] see Figure 5 , showing a schematic flow diagram of building a knowledge map, which may include:

[0106] Step S501: Obtain action graphs, entity knowledge graphs and event graphs.

[0107] Among them, the action graph includes several action nodes, there are edges between the related action nodes in the action graph, and each edge has the relationship between two action nodes connected by the edge, that is, the action graph uses actions as nodes, and the action The relationship between is a graph composed of edges. The action graph defines some common actions and the relationship between actions.

[0108] see Figure 6 , showing an example of an action graph, such as ...

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Abstract

The invention provides a dialogue interaction method and device, equipment and a storage medium, and the method comprises the steps: obtaining the dialogue interaction data of a user; determining knowledge nodes related to the dialogue interaction data of the user from a pre-constructed knowledge graph containing a plurality of knowledge nodes to obtain a node set composed of the determined knowledge nodes; and performing dialogue interaction with the user based on the knowledge nodes in the node set. The dialogue interaction method provided by the invention can realize chat interaction with the user based on the knowledge graph, the interaction with the user is performed based on the knowledge graph, so that the interaction is stable and controllable, and the interaction with the user is performed based on the knowledge nodes related to the dialogue interaction data of the user in the knowledge graph, so that the interaction with the user is more stable and controllable. The interactive content is richer, more targeted and more knowledge-based, and the user experience is better.

Description

technical field [0001] The present application relates to the technical field of human-computer interaction, and in particular to a dialogue interaction method, device, equipment and storage medium. Background technique [0002] With the development of computer and artificial intelligence technology, there will be more and more interactions between machines and humans. At present, human-computer interaction systems have appeared in various types of products and services, such as smart phones (the application of human-computer dialogue systems Because smart phones can help users complete some command operations without interface operations, such as making calls, sending messages, checking the weather, etc.), smart homes (applying man-machine dialogue systems to smart homes can help users more conveniently) The operating home) and so on. [0003] The more important part of the human-computer interaction system is the human-computer dialogue system, which is used to realize th...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/36G06F16/332
CPCG06F16/367G06F16/3329
Inventor 李亚刘权魏思陈志刚胡国平
Owner IFLYTEK CO LTD
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