Information processing method and device

An information processing method and information group technology, applied in the field of information processing methods and devices, can solve problems such as inability to clearly reflect the true intentions of users, incomplete comment information, and missing information elements

Pending Publication Date: 2021-08-24
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
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  • Claims
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AI Technical Summary

Problems solved by technology

[0003] At present, the content of the review information submitted by some users is described unconsciously, and some information elements are usually missing, which makes the review information incomplete and cannot clearly reflect the real intention of the user
When review information with missing information is used for the above statistical analysis, less accurate analysis results are usually obtained
In addition, in real life, when the reason for the return of the missing information is fed back to the seller, the seller generally cannot fully understand the reason for the buyer's return, which will lead to poor communication between the buyer and the seller

Method used

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  • Information processing method and device
  • Information processing method and device

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Embodiment Construction

[0047] The specification will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. The described embodiments are only some of the embodiments in this specification, not all of them. Based on the embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present application.

[0048] It should be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings. In the case of no conflict, the embodiments in this specification and the features in the embodiments can be combined with each other.

[0049] As mentioned above, the content of the review information submitted by some users is described unconsciously, a...

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PUM

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Abstract

The embodiment of the invention provides an information processing method and device. A specific embodiment of the information processing method comprises the following steps: receiving comment information input by a user; analyzing the input comment information, determining prompt information needing to be provided for the user, wherein the prompt information is used for prompting the user to adjust the comment information; and displaying the prompt information to the user.

Description

technical field [0001] The embodiments of this specification relate to the field of computer technology, and in particular, to an information processing method and device. Background technique [0002] With the rapid development of computer technology, users can now publish various review information through the Internet, such as product evaluation information, product return reasons, public opinion information, article review information, service content feedback information, etc. . All of the above comment information can be used as user behavior data for statistical analysis by relevant organizations and personnel to portray user portraits, or determine the highlights and / or existing problems of comment objects, etc. [0003] At present, the content of the review information submitted by some users is described unconsciously, and some information elements are usually missing, which makes the review information incomplete and cannot clearly reflect the real intention of t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/9535G06F16/954
CPCG06F16/9535G06F16/954
Inventor 徐略钧谢劲松储龙江王立琨薛笑波
Owner ALIBABA GRP HLDG LTD
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