Remote assistance method, electronic equipment and remote assistance system

Abstract

The invention provides a remote assistance method, electronic equipment and a remote assistance system, which are applied to equipment such as a mobile phone, a tablet computer, a notebook computer and the like. The method is executed by a first terminal in a video call process between the first terminal and a second terminal, and comprises the following steps: sending an image comprising target equipment to a server; receiving equipment information corresponding to the target equipment sent by the server; virtualizing an operation interface according to the received equipment information, and displaying an operation interface on a current video call interface, wherein the operation interface is a control panel of the target equipment or an operation interface of a remote controller; and displaying one or more operations of a user of the second terminal on the operation interface on the second terminal on the current video call interface according to the data from the second terminal. According to the embodiment of the invention, the virtual control interface is presented in the video in the terminal through the AR technology, and operation can be directly carried out on a control panel or remote control equipment on the terminal according to the operation information.

Description

technical field [0001] The present invention relates to the field of augmented reality technology, in particular to a remote assistance method, electronic equipment and system. Background technique [0002] With the rapid development of augmented reality (augmented reality, AR) technology, it is more and more widely used in entertainment, education, business, tourism, communication, games and other fields. From the fun applications such as cute faces and AR games at the beginning to AR measurement, AR home furnishing, AR communication, etc., AR applications have been more closely integrated with mobile terminals, and the virtual-real experience brought to consumers is also better. tend to be perfect. [0003] In the prior art, the user can connect, manage and control the household appliances through the mobile phone, and can realize one-key control of the state of the household appliances, whether at home or outside, it can be conveniently controlled and managed. However, ...

AI Technical Summary

Problems solved by technology

However, when you don’t know how to use electrical appliances, or don’t know how to operate them, you can only get help through telephone or video calls to learn how to operate, but it may not be easy to understand when the operation is complicated, or because the person who needs help has specific Difficulties such as vision and hearing impairment, this kind of guidance cannot provide effective help

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