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Neighborhood mutual assistance system and method

A technology for neighbors and users, applied in the field of service management system, can solve the problems of empty nesters and elderly people living alone cannot facilitate neighbors to help, and achieve the effect of improving interactive experience, avoiding cumbersome operations, and increasing communication.

Pending Publication Date: 2021-03-09
守门狗(杭州)科技服务股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] Purpose of the invention: The present invention aims to provide a system for neighbors to help each other, so as to solve the problem in the prior art that empty-nesters and elderly people living alone cannot conveniently get help from neighbors

Method used

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  • Neighborhood mutual assistance system and method
  • Neighborhood mutual assistance system and method

Examples

Experimental program
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Effect test

Embodiment 1

[0030] This embodiment discloses a system for neighbors to help each other, including:

[0031] The first user terminal is configured to receive a voice instruction from the first user including a request for help. The first user terminal is a device placed in the room where the first user is located and / or a wearable device for the first user, which is convenient for the first user who is alone at home, such as an empty-nest elderly person or an elderly person living alone.

[0032] The on-duty platform is used to receive the voice command from the first user terminal and issue a mutual assistance message after processing and matching; at the same time, it is used to receive the confirmation of providing service information from the second device terminal and send it back to the first user terminal. The on-duty platform has a voice recognition module, which is used to perform voice recognition on the voice command containing the need for help sent by the first user, and after...

Embodiment 2

[0034] Embodiment 2, this embodiment provides a method for neighbors to help each other:

[0035] Step 101: Publish requirements.

[0036] A voice instruction including a need for help sent by the first user is received through the first user terminal. The first user issues a requirement through the smart device. For example, when an elderly person living alone finds that there is no rice while cooking at home, he makes a voice call to the smart device: "I want to buy ten catties of rice."

[0037] Step 102: Receive instructions

[0038] The on-duty platform receives demand instructions and performs processing and matching. For example, after the platform receives the user's demand instruction of "someone will accompany you for a walk at 18:00 tonight", it will carry out allocation processing.

[0039] Step 103: Publish the message

[0040] The on-duty platform transmits the processed message to the second user through the second device terminal in the form of audio and / o...

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Abstract

The invention discloses a neighborhood mutual assistance system. The system comprises a first user terminal for receiving a voice instruction, a guarding platform receives the voice instruction and issues a mutual assistance message, meanwhile, service providing confirmation information of the second equipment terminal is received and sent back to the first user terminal, the second equipment terminal transmits the mutual assistance message to a second user, and the second user confirms providing service information and sends the service information to the guarding platform. Corresponding to the system, the invention also provides a neighborhood mutual assistance method. According to the system and the method provided by the invention, tedious operation can be avoided, the empty-nest elderly and the elderly living alone are directly helped to send help information through the voice instruction, resource optimization configuration can be integrated, the optimal scheme can be screened, crowds are accurately matched, meanwhile, communication between neighbors is also increased, and interactive experience of mutual help and mutual assistance of communities is improved.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a service management system for empty nest elderly and single elderly living alone at home. Background technique [0002] The daily needs of the empty nest elderly and the elderly living alone cannot be met, and their relatives and children are not around and cannot provide timely help. [0003] With the development of intelligence, the elderly have been unable to keep up with the pace of changes in the times. The smart Internet of Things seems to only facilitate the lives of young people, and ignores the constraints of the elderly due to various factors such as physical and living inconvenience. The most urgent hope is to satisfy the people who live a convenient life. [0004] Existing various platforms provide a variety of life services for users to choose and obtain what they need, and there will be many links in the process that need to be operated. [0005] For exampl...

Claims

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Application Information

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IPC IPC(8): G10L15/22G10L15/30G06Q50/26
CPCG06Q50/26G10L15/22G10L15/30G10L2015/223G10L2015/225
Inventor 郭凌云
Owner 守门狗(杭州)科技服务股份有限公司
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