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Method and device for constructing and using knowledge model of conversational system

A technology of conversational system and knowledge model, applied in the construction of conversational system knowledge model, can solve the problem of not considering the user's point of interest, etc.

Active Publication Date: 2022-07-12
AISPEECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In the process of implementing this application, the inventor found that the current existing products or technologies are mainly heuristic conversations based on topics or scenarios, without considering the user's own points of interest

Method used

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  • Method and device for constructing and using knowledge model of conversational system
  • Method and device for constructing and using knowledge model of conversational system

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Embodiment Construction

[0025] In order to make the purposes, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments These are some embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

[0026] Please refer to figure 1 , which shows a flowchart of an embodiment of the method for constructing the knowledge model of the conversation system of the present application. The method for constructing the knowledge model of the conversation system in this embodiment can be applied to terminals with intelligent voice dialogue...

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Abstract

The invention discloses a method and device for constructing and using a knowledge model of a conversation system, wherein a method for constructing a knowledge model of a conversation system includes: abstracting at least one subject associated with the knowledge point from the knowledge point in the conversation system; The at least one topic constructs a system topic tree; based on the system topic tree, an association relationship between knowledge points is determined; a conversational system knowledge model is constructed at least based on the system topic tree and the association relationship between each knowledge point. The method of this embodiment abstracts the knowledge points into at least one topic, then uses the topic to construct a topic tree, and then determines the association relationship between the knowledge points according to the topic tree, and then a conversational system knowledge model can be constructed for subsequent heuristics. During the session, questions or answers are recommended to the user, so that questions or content that are more in line with the user's interests can be recommended to the user.

Description

technical field [0001] The invention belongs to the technical field of conversational systems, and in particular relates to a method and device for constructing and using a knowledge model of conversational systems. Background technique [0002] In related technologies, in general conversational system application scenarios, such as smart speakers, smart TVs, including current in-vehicle equipment, etc., when the user says a question, the intelligent customer service automatically asks and answers questions and dialogues, the basic process of such a system. It receives a question from the user or a sentence said by the user, and then does some processing in the system to give the user a reply. [0003] Heuristic conversations keep conversations going by capturing some of the connections behind the questions. [0004] In the process of realizing the present application, the inventor found that the existing products or technologies are mainly heuristic conversations based on ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06F40/30G06F40/295
CPCG06F16/3329
Inventor 缪庆亮初敏葛付江
Owner AISPEECH CO LTD
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