Intelligent enterprise knowledge management platform

Abstract

An intelligent enterprise knowledge management platform comprises a search module, a document management module, an enterprise university module, a personal center module and an intelligent consultantmodule, and is an enterprise internal self-service platform. The intelligent enterprise knowledge management platform can improve enterprise management efficiency, so as to enable technical disclosure, process management data search and knowledge questioning and answering to be completed by the platform, can control loss of enterprise knowledge, reduce repeated knowledge collection, can improve employee quality, can realize knowledge retention and reuse, and can also be used for training new employees.

Description

technical field [0001] The invention relates to the field of management platforms, in particular to an intelligent enterprise knowledge management platform. Background technique [0002] In the current era of knowledge-based economy transformation, society, companies and enterprises have gradually increased their knowledge level and knowledge structure requirements, and some knowledge possessed by individuals and companies is no longer in line with current management methods. In the current situation of the times, knowledge management is a new processing method that caters to the progress of information. It is a process of sharing knowledge and experience between companies and individuals. Management through information technology has become an effective way to solve personal and company knowledge management. It can ensure that the most reasonable knowledge is shared with those who need it most at the most reasonable stage, and provide help for the best decision-making. [...

AI Technical Summary

Problems solved by technology

[0005] Knowledge documents cover the documents defined by the company and the documents that employees find valuable. The knowledge map can display the relevant dynamic relationship between different knowledge, and summarize the problems existing in similar systems. It can be found in the company's daily plans, documents, knowledge and When the maintenance form of talents is relatively simple, and there will be confusion in the sharing, consulting, and collection of knowledge documents, enterprises invest a lot of energy and material resources in knowledge management, but because there is no reasonable and effective knowledge management system platform, resulting in With the change of employees, the knowledge of the company is also lost

The multiple use rate of the company's internal personnel's work experience and knowledge is relatively low. It is difficult to combine personal knowledge with company knowledge, and some valuable personal knowledge has not been reasonably shared.

At the same time, the existing knowledge management platform does not integrate intelligent question and answer, the interaction efficiency between users and the platform is low, and the needs of users cannot be well met

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