Online car-hailing order dispatching method based on supply and demand bilateral satisfaction matching

Abstract

The invention discloses an online car-hailing order dispatching method based on supply and demand bilateral satisfaction matching, and the method comprises the following specific steps: firstly, obtaining online car-hailing supply and demand information and online car-hailing supply and demand bilateral preference information in a divided online car-hailing service region; secondly, according to the demand preference of the traveler and the online car-hailing, respectively calculating the satisfaction degree of the traveler for different online car-hailing travel services and the satisfactiondegree of the online car-hailing for different traveler travel orders; and finally, constructing a supply and demand bilateral satisfaction matching model by taking the maximum demand satisfaction ofthe online car-hailing and the traveler as a target, and determining an optimal online car-hailing order dispatching scheme. Aimed at real-time online car-hailing travel requirements, by comprehensively considering the personalized online car-hailing travel demand preference of the traveler and the matching between the online car-hailing travel demand preference and the travel order demand preference, the optimal order dispatching scheme is determined by taking the maximum satisfaction degree of the supplier and the demander as the target in the dynamic environment, so that the online car-hailing service efficiency and the travel satisfaction degree of the traveler can be improved.

Description

technical field [0001] The invention relates to a method for dispatching a car order, which belongs to the field of transportation planning and management. Background technique [0002] Reasonable and effective order dispatching is one of the core tasks of online car-hailing operation management, and it is an important measure to improve the service quality of online car-hailing services and the user experience of online car-hailing drivers and travelers. However, due to the individual needs of travelers for online car-hailing travel services and the preferences of online car-hailing cars for travelers' travel orders, how to realize reasonable dispatch of online car-hailing rides on the basis of meeting the needs of both supply and demand is a complicated process. The inventor found in the previous research that under the current conditions, when travelers choose online car-hailing services, they cannot choose different online car-hailing services according to their own indi...

AI Technical Summary

Problems solved by technology

However, due to the individual needs of travelers for online car-hailing travel services and the preference demand of online car-hailing cars for travelers' travel orders, how to realize the rational dispatch of online car-hailing rides on the basis of meeting the needs of both supply and demand is a complicated process

The inventor found in the previous research that under the current conditions, when travelers choose online car-hailing services, they cannot choose different online car-hailing services according to their own individual needs, which affects the traveler's satisfaction with online car-hailing services; As far as online car-hailing is concerned, under the current conditions, online car-hailing can only passively accept orders from the system, and cannot choose travel orders for travelers according to their own needs, which affects the satisfaction of online car-hailing drivers with online car-hailing services.

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