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Service processing method, apparatus and device, and readable medium

A business processing and business technology, applied in the computer field, can solve problems such as time-consuming and labor-consuming, high cost, large labor and time, saving time and resources, and improving business processing efficiency.

Inactive Publication Date: 2019-03-15
CAINIAO SMART LOGISTICS HLDG LTD
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] It can be seen from the above exchange process that the relevant personnel can only send new items to the user after the returned items are delivered to the place of delivery and the returned items are checked correctly.
It takes a very long logistics time for returned items to be returned to the place of delivery, and it will take a lot of labor and time to check the returned items. Therefore, the replacement process of the current e-commerce system is extremely time-consuming and labor-intensive. Low efficiency and high cost

Method used

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  • Service processing method, apparatus and device, and readable medium
  • Service processing method, apparatus and device, and readable medium
  • Service processing method, apparatus and device, and readable medium

Examples

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Embodiment Construction

[0049] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present application as recited in the appended claims.

[0050] The terminology used in this application is for the purpose of describing particular embodiments only, and is not intended to limit the application. As used in this application and the appended claims, the singular forms "a", "the", and "the" are intended to include the plural forms as well, unless the context clearly dictates otherwise. It should also be understood that the term...

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Abstract

The invention provides a service processing method, an apparatus and a device, and a readable medium. The method comprises the following steps: after receiving a service application of a user, obtaining at least one associated information of the user according to the service application, wherein the associated information is information representing the historical behavior of the user; Determininga rank of the user based on the acquired association information; If the determined level is a target level, submitting the service application to a service processing flow of the requested service.In accordance with that present application, after receiving the user's service request, Firstly, the association information which can characterize the historical behavior of the user is obtained. Ifthe level of the user is determined to be the target level based on the association information, the approval process of the service application is eliminated and the processing flow of the requestedservice is directly entered, which can effectively save the time and resources consumed in the approval process and improve the processing efficiency of the service.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a business processing method, device and equipment, and a readable medium. Background technique [0002] With the development of computer technology, it has become a mainstream shopping method for users to shop on e-commerce systems. After shopping on the e-commerce system, if the user is not satisfied with the purchased item, he can exchange it. However, the specific exchange requires the user to return the item to the place of delivery through the corresponding logistics system after receiving the purchased item, and explain Descriptive information of the new item to be replaced, such as: name, size, color, model, etc. Relevant personnel who receive the returned items need to check the returned items first, and then search for the new item according to the description information of the new item, and then send the new item to the user through the logistics system, ...

Claims

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Application Information

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IPC IPC(8): G06Q30/00G06Q30/06G06Q10/08
CPCG06Q10/0837G06Q10/087G06Q30/016G06Q30/0609G06Q30/0635
Inventor 葛媛
Owner CAINIAO SMART LOGISTICS HLDG LTD
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