Communication method, device and system, computer device and readable storage medium
A communication method and text information technology, applied in the fields of readable storage media, communication methods, and devices, can solve the problems of reduced service efficiency and time-consuming hotel services
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[0028] In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings.
[0029] figure 1 It is a flowchart of a communication method provided by an embodiment of the present invention. see figure 1 , this embodiment specifically includes:
[0030] 101. Receive voice data.
[0031] 102. Perform voice recognition on the voice data to obtain text information of the voice data.
[0032] 103. Input the text information into an intent understanding model, and output the target intent type of the text information. The intent understanding model is obtained by training the historical question data of the target service and the intention type of the historical question data at least A model that recognizes the type of task dispatch.
[0033] 104. Respond to the voice data according to the response manner corres...
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