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A natural language processing-based method for distributing social management tasks to all the people

A technology of natural language processing and task distribution, applied in natural language data processing, data processing applications, electronic digital data processing, etc., can solve problems such as undisclosed user reported information, achieve self-management awareness, cost savings, and improve user The effect of experience

Inactive Publication Date: 2019-01-11
ANHUI XUNFEI INTELLIGENT TECH CO LTD
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AI Technical Summary

Problems solved by technology

However, this task distribution method, distribution node and system do not disclose the technical solution of how to effectively classify the reported tasks according to the meaning of the information reported by the user and through the training results of relevant historical label data

Method used

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  • A natural language processing-based method for distributing social management tasks to all the people
  • A natural language processing-based method for distributing social management tasks to all the people
  • A natural language processing-based method for distributing social management tasks to all the people

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Embodiment Construction

[0037] In order to make the technical means, creative features, goals and effects achieved by the present invention easy to understand, the present invention will be further described below in conjunction with specific embodiments.

[0038] Such as figure 1 and figure 2 As shown, a method for distributing social management tasks for the whole people based on natural language processing is characterized in that the method includes the following main steps:

[0039] (1) Data preprocessing: used to extract historical data of digital urban management, perform data cleaning and data regularization processing on the data, improve data quality, and also facilitate subsequent data processing;

[0040] (2) Word segmentation operation: it is used to perform word segmentation operation on the file description content of digital urban management historical data, and at the same time make corresponding identification of typos and synonyms;

[0041] (3) adopt Bayesian algorithm to carry ...

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Abstract

The invention discloses a natural language processing-based method for distributing social management tasks to all the people, which relates to the field of smart city and electronic government. The method comprises the following main steps: (1) performing data preprocessing; (2) performing word segmentation; (3) performing model training on the step 1 and the step 2 by adopting a Bayesian algorithm, and obtaining a Bayesian classifier model; (4) classifying the submitted information and distributing it to the relevant departments for processing, wherein the relevant departments mark the accuracy of the classification, and feed back the marking and processing process to the log database; (5) performing revision of a Bayesian classifier. Throug the effective application of social managementof all the people, the method is of great significance to enhance citizen awareness of self-management, to enhance their satisfaction with government services and to promote social harmony and stability.

Description

technical field [0001] The invention relates to the fields of smart cities and e-government affairs, in particular to a method for distributing social management tasks for the whole people based on natural language processing. Background technique: [0002] Digital urban management is an important part of building a smart city. Digital city management automatically collects the reported information of users, and analyzes the responsible part of the reporting task based on the heterogeneous data reported by users, and distributes them in a timely manner. The system communicates tasks to relevant departments, so that user feedback or reported information can be processed in a timely and efficient manner, and can effectively improve the service quality and user experience of e-government affairs. The existing task distribution system is mainly classified according to the department selected by the user during the reporting process. Usually, the user is not familiar with the fie...

Claims

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Application Information

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IPC IPC(8): G06Q50/26G06F17/27G06F16/35G06K9/62
CPCG06Q50/26G06F40/289G06F18/24155
Inventor 水新莹张宇光黄亚坤苏洋
Owner ANHUI XUNFEI INTELLIGENT TECH CO LTD
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