Service description of maintenance platform

Abstract

The invention discloses service description of a maintenance platform. The device comprises a user side APP, a technical terminal APP and a management background. The service description has the following beneficial effects that a user can fill maintenance requirement through user ordering during use and describe the fault of a machine, and the address is filled clearly. Meanwhile, a technician can check the order details during order acceptance, and the problems that a user needs to communicate with a technician through the communication equipment during use, description is unclear due to thefact that the mechanical faults are described in the conversation, and the technician is easily confused due to too many orders. A guarantee period of 7 days can be guaranteed through the platform, the technician has to provide maintenance service again within the guarantee period if damage occurs again. The problems that the user and the technician adopt a face-to-face payment mode after the maintenance is completed and the right of the user is not well guaranteed are solved.

Description

technical field [0001] The invention relates to the related field of maintenance platforms, and specifically relates to a service description of maintenance platforms. Background technique [0002] Maintenance refers to the maintenance, maintenance and repair of some mechanical equipment that has failed. With the rapid development of the national economy, mechanized equipment is also rising. With the increase of mechanical equipment and the need for regular maintenance and irregular maintenance maintenance, so a maintenance platform business description is required [0003] However, the existing maintenance platforms have the following problems: [0004] 1. When using the existing maintenance platform, users need to communicate with technicians through communication equipment, and explain mechanical failures through language, which is likely to cause unclear descriptions, and technicians are likely to cause confusion due to multiple orders; [0005] 2. In the existing main...

AI Technical Summary

Problems solved by technology

[0008] The invention provides a maintenance platform business description through improvement. When using, the user can fill in the repair demand and describe the failure of the machine through the user's order, and fill in the address clearly. At the same time, the technician can check the order details through the technician's order to solve the problem. In order to use it, users need to communicate with technicians through communication equipment, and explain mechanical failures through language, which is likely to cause unclear descriptions, and technicians are likely to cause confusion due to multiple orders, and users can use the platform to guarantee the day-to-day Guarantee period, if it is damaged again during the guarantee period, technicians can come to repair again, which solves the problem that users and technicians use the payment method of face-to-face settlement after the repair is completed, resulting in users not getting better protection.

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