Method and device of fault information processing and storage medium

A fault information and fault technology, which is applied in the fields of electrical digital data processing, telephone communication, and the generation of response errors, can solve the problem that the terminal equipment cannot accurately locate the fault, and achieve the effect of easy positioning.

Inactive Publication Date: 2018-06-26
MEIZU TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The present application provides a fault information processing method, device and storage medium, which can solve the problem in the prior art that the fault cannot be accurately located when the terminal equipment fails

Method used

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  • Method and device of fault information processing and storage medium
  • Method and device of fault information processing and storage medium
  • Method and device of fault information processing and storage medium

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Embodiment Construction

[0034] The terms "first", "second" and the like in the specification and claims of the present application and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific sequence or sequence. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments described herein can be practiced in sequences other than those illustrated or described herein. Furthermore, the terms "comprising" and "having", as well as any variations thereof, are intended to cover a non-exclusive inclusion, for example, a process, method, system, product or device comprising a series of steps or modules is not necessarily limited to the expressly listed Those steps or modules, but may include other steps or modules that are not clearly listed or inherent to these processes, methods, products or equipment, and the division of modules presented in this application is only a logical division , ...

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Abstract

The invention discloses a method and a device of fault information processing and a storage medium. The method is applied to terminal equipment. The terminal equipment includes an operating system kernel and an application layer. The operating system kernel includes a netlink component and at least one drive component. The method includes: associating the at least one drive component in the operating system kernel to the netlink component; when a fault of at least one drive component of the drive component is determined, acquiring fault information from the faulty drive component through the netlink component; and sending the fault information to the application layer through the netlink component. Through adopting the scheme, communication between the drive component and the application layer can be realized, an application in the application layer can be enabled to know the fault information of the faulty drive component in first time in running, locating of a faulty hardware moduleis facilitated, then efficiency of fault repair is improved, and workloads of fault repair are reduced.

Description

technical field [0001] The present application relates to the field of terminal and application technologies, and in particular to a method, device and storage medium for fault information processing. Background technique [0002] When the mobile phone breaks down, most of the time, when the user is using the mobile phone, the user first finds that some functions of the mobile phone are not normal. However, it is difficult for the user to directly know where the malfunctioning functional module is located in the mobile phone. Therefore, when the mobile phone breaks down and cannot be used normally, the user generally can only take the broken mobile phone to the mobile phone after-sales service for maintenance. [0003] Among them, some failures are caused by software reasons. Most of the time, software failures can generally be solved according to the solutions provided by mobile phone manufacturers on the Internet. However, since the user cannot locate the cause or locati...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07H04M1/24
CPCG06F11/0766G06F11/079H04M1/24
Inventor 谢昊成
Owner MEIZU TECH CO LTD
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