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Task distribution method and device

A technology of task allocation and task, which is applied in the direction of instruments, data processing applications, resources, etc., can solve the problems of inability to ensure that each task is allocated to the processor, and the task allocation efficiency is low, so as to achieve the effect of improving the efficiency of task allocation

Pending Publication Date: 2018-03-06
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Abstract
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  • Claims
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Problems solved by technology

[0005] In view of this, the purpose of the present invention is to provide a method and device for task allocation, which can improve the efficiency of task allocation, alleviate the problem of low task allocation efficiency in the prior art, and cannot ensure that each task is assigned to a handler

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  • Task distribution method and device

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Embodiment Construction

[0025]In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only It is a part of embodiments of the present invention, but not all embodiments. The components of the embodiments of the invention generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations. Accordingly, the following detailed description of the embodiments of the invention provided in the accompanying drawings is not intended to limit the scope of the claimed invention, but merely represents selected embodiments of the invention. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without making ...

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Abstract

The invention provides a task distribution method and device. The method comprises the following steps that: obtaining the attribute information of a task; according to the attribute information of the task, determining each distribution rule corresponding to the task and the sequence of each distribution rule; according to the sequence of each distribution rule, judging whether processing personnel which meet a current distribution rule are in the presence or not in sequence; and if the processing personnel which meet the current distribution rule are in the presence, distributing the task tothe processing personnel which meet the current distribution rule. Through the task distribution method and device, task distribution efficiency can be improved, and the problems in the prior art that the processing personnel can not be distributed to each task since the task distribution efficiency is low are solved.

Description

technical field [0001] The present invention relates to the technical field of task allocation, in particular to a task allocation method and device. Background technique [0002] With the development of computer technology, many companies will involve a variety of support systems, such as attendance systems, CRM (Customer Relationship Management, customer relationship management) systems, etc., especially in O2O (Online To Offline, online to offline) companies, there are also It will involve customer service system and supply chain system, and there are a lot of tasks in these support systems. Due to the different work experiences and areas of focus of each processing personnel, how to flexibly and effectively assign tasks to processing personnel has become a concern of many companies. [0003] The prior art provides a variety of task allocation methods, including a round-robin allocation method, a minimum task volume allocation method, and a task priority allocation metho...

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/10
CPCG06Q10/06311G06Q10/103
Inventor 侯金轩张雷张乐雷张孝飞王延宾
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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