A general online service platform customized evaluation method and system

Abstract

The present invention relates to a universal online service platform customized assessment method and system. The method includes the following steps that: 1) the universal evaluation index model of an online service platform is established, wherein evaluation indexes include qualitative indexes and quantitative indexes; 2) the qualitative indexes and quantitative indexes are created and set in a customized manner according to the universal evaluation index model; and 3) a universal evaluation index service engine is built, the setting data of the qualitative indexes and quantitative indexes are read through the universal evaluation index service engine, information demonstration and index quantity logic calculation are performed on the qualitative indexes and quantitative indexes, and final results are fed back to evaluation users. The system includes a model establishing module, an evaluation index creation and setting module and an evaluation index service engine. With the universal online service platform customized assessment method and system of the invention adopted, the efficiency of the design and development of an online service evaluation system can be improved, the high customizability and high reusability of the system can be enhanced, and the flexibility and expansibility of the system can be enhanced.

Description

technical field [0001] The invention relates to the field of online service performance evaluation, in particular to a general online service platform customization evaluation method and system. Background technique [0002] With the continuous development of digitization, networking, and informatization of the entire society, online service platforms of various informatization support service departments, institutions, and units continue to emerge. They provide great convenience for users to process business online and obtain information and data. [0003] In the process of operation and development of service platforms, in order to objectively judge the service operation status of these platforms and form an incentive mechanism of rewarding the good and punishing the bad, a series of evaluation methods, indicators, and rules for online service platforms have been formulated. Performance evaluation system also came into being. [0004] These evaluation systems generally s...

AI Technical Summary

Problems solved by technology

As a result, the evaluation system is basically developed according to the index system, and the reuse of the evaluation system function code cannot be realized, and the change of the evaluation index system cannot be effectively supported. It is necessary to customize and add or modify the relevant system code, which reduces the utilization efficiency of the system function. Increased the cost of repeated development of the evaluation system

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