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Hotel checking-in management system and method

A management system and hotel technology, applied in the field of hotel management systems, can solve problems such as waste of user time, poor check-in experience, low efficiency, etc., and achieve the effect of improving user experience and saving time

Inactive Publication Date: 2017-01-04
SHENZHEN INST OF ADVANCED TECH CHINESE ACAD OF SCI
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

When the user is short of time, it will bring him a poor check-in experience
Existing hotels need to go to the hotel for identity authentication when checking in. The process is cumbersome and inefficient, causing a great waste of user time and poor user experience

Method used

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  • Hotel checking-in management system and method
  • Hotel checking-in management system and method
  • Hotel checking-in management system and method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0050] Figure 1-Figure 3 The hotel occupancy management system in this embodiment is shown. The hotel check-in management system includes a hotel reservation website server 20 , a user terminal 10 communicatively connected with the hotel reservation website server 20 , a hotel background server 30 , and an intelligent door lock 40 communicatively connected with the hotel background server 30 .

[0051] The user terminal 10 is used to upload reservation information and user information to the hotel reservation website server 20, and the reservation information is associated with the user information. Reservation information includes, but is not limited to, the room number of the reserved room. User information includes but is not limited to the biometric information uploaded by the user, and may also include personally identifiable information, such as name, place of household registration, ID number, contact information, and other information necessary for staying in a hotel...

Embodiment 2

[0062] Figure 4 A flowchart showing the hotel check-in management method in this embodiment. The user terminal 10, the hotel reservation website server 20, the hotel background server 30 and the smart door lock 40 in this embodiment are the same as those in the first embodiment. Such as Figure 4 As shown, the hotel check-in management method includes the following steps:

[0063] S11: The user terminal 10 uploads reservation information and user information to the hotel reservation website server 20, and the reservation information is associated with the user information. Reservation information includes, but is not limited to, the room number of the reserved room. User information includes but is not limited to biometric information uploaded by users, and may also include personally identifiable information, such as name, ID number, household registration location, contact information, and other information necessary for staying in a hotel. Specifically, the biological ...

Embodiment 3

[0072] Figure 5 A flowchart showing the hotel check-in management method in this embodiment. The user terminal 10, the hotel reservation website server 20, the hotel background server 30 and the smart door lock 40 in this embodiment are the same as those in the first embodiment. Such as Figure 5 As shown, the hotel check-in management method includes the following steps:

[0073] S21: The user terminal 10 uploads reservation information and user information to the hotel reservation website server 20, and the reservation information is associated with the user information; the reservation information includes but is not limited to the room number of the reserved room and the reservation time associated with the room number of the reserved room; User information includes but is not limited to biometric information uploaded by users, and may also include personally identifiable information, such as name, ID number, household registration location, contact information, and oth...

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Abstract

The invention discloses a hotel checking-in management system and method. The system comprises a hotel checking-in website server, a user terminal, a hotel background server and an intelligent door lock. A user terminal sends reservation information and user information to the hotel background server through the hotel checking-in website server. The intelligent door lock is used for obtaining biological characteristic information acquired in a field and sending the biological characteristic information to the hotel background server and is unlocked according to a received unlocking instruction. The hotel background server is used for receiving and storing the reservation information and the user information, receiving the biological characteristic information acquired in the field, judging whether the biological characteristic information acquired in the field associated with the room number of a reserved room is consistent with the biological characteristic information uploaded by a user, and sending the unlocking instruction to the intelligent door lock if yes. By the adoption of the system and the method, the user can reserve a hotel and directly check in without the complicated checking-in procedure handled in the hotel, the time can be effectively saved, and user experience can be improved.

Description

technical field [0001] The invention relates to the field of hotel management systems, in particular to a hotel check-in management system and method. Background technique [0002] The traditional hotel check-in scheme is that users go directly to the hotel to ask if there is any vacancy. If there is vacancy, they will queue up for identity authentication, pay money, check-in procedures, and obtain check-in permission; if the hotel is full, they can only change to another hotel, which is extremely inefficient. . The existing commonly used hotel check-in scheme is to select a suitable hotel online through a smart phone reservation app or a reservation website, and then the hotel reserves a room for the user. When the reserved time is exceeded, the occupancy authority of the room cannot be guaranteed, and the user can also pay the full amount online, and the hotel will reserve the room for the user. This kind of hotel check-in system requires the user to go to the hotel for ...

Claims

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Application Information

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IPC IPC(8): H04L29/06H04L29/08
CPCH04L63/0861H04L67/12
Inventor 程俊侯云江
Owner SHENZHEN INST OF ADVANCED TECH CHINESE ACAD OF SCI
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