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Dialogue system-oriented data processing method and device

A dialogue system and data processing technology, applied in the field of robotics, can solve problems such as logical confusion and unanswered questions, and achieve the effect of improving user experience

Inactive Publication Date: 2016-12-14
BEIJING GUANGNIAN WUXIAN SCI & TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, in the process of interacting with the user, the existing dialogue system usually only obtains the fixed answer of the content entered by the user by searching the database, which is easy to cause logical confusion or answer questions that are not asked.

Method used

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  • Dialogue system-oriented data processing method and device
  • Dialogue system-oriented data processing method and device

Examples

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Embodiment 1

[0039] figure 1 A flow chart of the implementation of the dialog system-oriented data processing method provided by this embodiment is shown.

[0040] Such as figure 1 As shown, in this embodiment, the method first acquires dialogue interaction information input by the user in step S101.

[0041] It should be noted that, according to actual needs, the dialog interaction information acquired in step S101 of the method may be text information input by the user or voice information input by the user, and the present invention is not limited thereto.

[0042] After obtaining the dialogue interaction information, the method generates a corresponding feature vector according to the dialogue interaction information and context interaction data in step S102. After obtaining the feature vector, the method uses the feature vector to retrieve the dialog groups stored in the preset knowledge base in step S103, thereby obtaining the dialog groups matching the feature vector, and then obt...

Embodiment 2

[0059] figure 2 A flow chart of the implementation of the dialog system-oriented data processing method provided by this embodiment is shown.

[0060] Such as figure 2 As shown, in this embodiment, the method first obtains the dialogue interaction information input by the user in step S201, and generates a corresponding feature vector according to the dialogue interaction information and context interaction data in step S202. After obtaining the feature vector, the method can use the feature vector to search the preset knowledge base in step S203, and select a preset number of dialogue groups with the highest similarity with the feature vector as matching dialogue groups.

[0061] Since the dialogue interaction information itself cannot be used for mathematical operations, it is impossible to judge whether two given dialogues are similar, and it is also impossible to measure the degree of similarity between them. Therefore, the method provided in this embodiment converts t...

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Abstract

The invention relates to a dialogue system-oriented data processing method and device. The data processing method includes: a first step, acquiring dialogue interaction information input by a user; a second step, generating a corresponding feature vector according to the dialogue interaction information and context interaction data, using the feature vector to search dialogue groups stored in a preset knowledge base, and acquiring feedback information corresponding to a matched dialogue group; and a third step, generating feedback information for the dialogue interaction information according to the feedback information corresponding to the matched dialogue group. The dialogue system-oriented data processing method can perform search in the knowledge base according to the content referred in a previous dialogue process of two dialogue parts, and is not like the conventional methods which perform search in the knowledge dependent on single sentences to generate the feedback information; and accordingly, compared with the conventional methods, the method and device can effectively avoid the problem that the obtained feedback information does not match the dialogue interaction information, and in this way, the user experience of the dialogue system can be improved.

Description

technical field [0001] The invention relates to the technical field of robots, in particular to a data processing method and device for a dialogue system. Background technique [0002] In the traditional human-computer interaction process, users usually pass their commands to the robot through peripherals such as keyboard or mouse. However, this human-computer mode is complex to operate and inefficient. For users who have no experience in using it, this traditional human-computer interaction mode has become an obstacle for users to communicate with robots. [0003] With the development of speech technology and natural language processing technology, the dialogue system based on speech interaction has gradually become a necessary system for human-computer interaction between users and intelligent robots. However, for existing dialogue systems, the working method is usually that the user initiates a chat, and then the dialogue system answers the content input by the user, suc...

Claims

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F16/3329
Inventor 孔德乾
Owner BEIJING GUANGNIAN WUXIAN SCI & TECH
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