Mobile terminal and mobile terminal remote assistance and remote assistance-accepting methods and devices

Abstract

The invention discloses a mobile terminal remote assistance method. The mobile terminal remote assistance method comprises the following steps: receiving webpage content submitted by an assistance-accepting party through a pre-established interface transmission channel between an assisting party and the assistance-accepting party in a remote assistance state, wherein the webpage content includes a currently-displayed user interface acquired from a memory of the assistance-accepting party by the assistance-accepting party; displaying the user interface of the assistance-accepting party included in the network content; receiving voice input, converting the voice input into a voice instruction, and transmitting the voice instruction to the assistance-accepting party through a pre-established control transmission channel between the assisting party and the assistance-accepting party; and updating and displaying an assistance-accepting party user interface which is acquired subsequently and included in the webpage content submitted by the assistance-accepting party in order that the assistance-accepting party user interface displays a picture activity process formed after the action of the voice instruction on the assistance-accepting party. Meanwhile, the invention also discloses a mobile terminal remote assistance-accepting method corresponding to the mobile terminal remote assistance method, and devices and equipment corresponding to the methods. Through adoption of the mobile terminal and mobile terminal remote assistance and remote assistance-accepting methods and devices, remote assistance operations become more convenient and efficient.

Description

technical field [0001] The present invention relates to the field of wireless communication remote assistance, in particular, the present invention relates to a mobile terminal, a method and a device for remotely assisting and being assisted by a mobile terminal. Background technique [0002] Remote assistance refers to the establishment of wireless communication between the terminal as the assisting party and the terminal as the aided party, so that the user interface of the aided party is displayed on the user interface of the assisting party, and the user of the assisting party uses voice commentary on the obtained user interface , Paintbrush and other auxiliary functions communicate with the aided party, which can realize the remote assistance effect of the assisting party on the operation of the aided party. [0003] In addition to synchronizing the user interface, traditional remote assistance can also be supplemented with a function similar to Internet telephony, so t...

AI Technical Summary

Problems solved by technology

[0004] Therefore, in the traditional remote assistance method, when the assisting user performs operations on the obtained user interface of the assisting party, the assisting party does not automatically perform the corresponding operation, but requires the assisting user to perform operations on the assisting user's Under the guidance, the recipient can complete the corresponding operation in a real sense only when the corresponding operation is performed

And for some complex operations, it will be very difficult to execute using only the above-mentioned sound and brush assist functions

Images