Method for determining target communication channel and server

Abstract

The invention discloses a method for determining a target communication channel and a server in an embodiment. The server obtains first-type communication channels matched with a task to be executed from N communication channels; under the circumstance that at least one first-type communication channel is an available communication channel, the server determines the target communication channel according to the target score of each first-type communication channel, wherein the target score of each communication channel is obtained by the server at least according to the historical task execution result of the communication channel. In the method for determining the target communication channel, as the target score of each communication channel is obtained according to the historical task execution result of the channel, feedback information is utilized effectively, and therefore, the calculation basis of the target score of each channel is more scientific and comprehensive; in addition, in the process of using the communication channels, the server selects the appropriate communication channel as the target communication channel according to the target score, and therefore, the communication channel can be utilized more reasonably and effectively.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method and server for determining a target communication channel. Background technique [0002] As the number of communication services increases, more and more services are implemented through various communication channels. At present, the types of communication channels mainly include SMS channels, voice channels, and email channels. Service providers can choose to send text messages to users through SMS channels, or choose to send voice messages to users through send email. The emergence of a large number of various communication channels can provide users with convenient and fast services. At the same time, how to choose a communication channel has become a difficult problem for service providers. [0003] At present, when service providers choose a communication channel supplier, they often choose a communication channel supplier that can meet the requirements to ...

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides a method and server for determining the target communication channel, which is used to solve the problem that the existing service provider cannot further reasonably select other communication channels when using the communication channel, and because the communication channel used is too single, making A technical problem in which the service provider is not well protected from the adverse effects of a communication channel failure

Images