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Unified communication management method and system

A communication management and communication group technology, applied in the Internet field, can solve the problems of multiple functional modules of the unified communication system and the burden of the unified communication system, and achieve the effect of reducing the burden and the system burden.

Inactive Publication Date: 2013-09-04
SHENZHEN LUC NETWORK TECH
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  • Application Information

AI Technical Summary

Problems solved by technology

However, in actual use, production management only involves the manufacturing department, quality management department and warehouse management department, and other departments do not need to use the production management module
[0003] The functional modules contained in the unified communication system of each department are consistent. When any department adds a new functional module according to the needs, it will cause the unified communication system of all departments to add new functional modules, which will cause the embedded communication system in the unified communication system. There are more and more functional modules, which bring a great burden to the entire unified communication system

Method used

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  • Unified communication management method and system

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Experimental program
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Embodiment Construction

[0048] figure 1 The flow of the unified communication management method in the first embodiment is shown, including the following steps:

[0049] Step S101, creating a communication group. In this embodiment, communication groups can be created according to actual needs. For example, in an enterprise, communication groups can be created according to departments, that is, each department corresponds to a communication group, or the manufacturing department and quality management department involved in production Or the warehousing department is grouped into a communication group. The establishment of communication groups facilitates the classified management of users, and can manage users in an orderly manner even when there are many users. The identity of each communication group may be identified by a group identifier, for example, the group identifier may be an ID number.

[0050] Step S103, acquiring the user identity and associating the user identity with the communicat...

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Abstract

The invention provides a unified communication management method, which comprises the following steps: establishing a communication group; acquiring a user identity label and associating the user identity label with the communication group; establishing a mapping relation between a functional module and the communication group; acquiring a logging request containing the user identity label and acquiring the functional module corresponding to the user identity label according to the logging request and the communication group corresponding to the user identity label; and configuring the functional module corresponding to the user identity label and feeding back to a user. According to the unified communication management method and system, the mapping relation between the functional module and the communication group is established, so that only the user within the communication group can look up and use the functional module, all the functional modules configured in the system used by each user are correlated to the user, the functional module which need not be looked up and used does not occur, the functional modules configured in the system are reduced, and the burden is greatly relieved.

Description

【Technical field】 [0001] The invention relates to Internet technology, in particular to a unified communication management method and system. 【Background technique】 [0002] The traditional unified communication system often adds new functional modules according to the needs of the enterprise, and embeds third-party products or internal functional modules of the enterprise, for example, the production management module. For the unified communication system embedded with the production management module, all departments can view the production management module from the unified communication system. However, in actual use, production management only involves the manufacturing department, quality management department and warehouse management department, and other departments do not need to use the production management module. [0003] The functional modules contained in the unified communication system of each department are consistent. When any department adds a new functi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q50/30
Inventor 覃立万刘屹潘峰何志强骆剑波孙明灿文法华
Owner SHENZHEN LUC NETWORK TECH
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