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Method and device for querying remaining balance

A query method and technology for a query device are applied in the field of balance query methods and devices, and can solve the problems of unbearable service call volume, long waiting time for users, etc.

Inactive Publication Date: 2010-05-12
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] The present invention is proposed in view of the problems that the existing voice system often cannot bear the busy business call volume and the user has a long waiting time when inquiring about the balance. Therefore, the main purpose of the present invention is to provide a method and device for inquiring about the balance, to solve the above problems.

Method used

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  • Method and device for querying remaining balance
  • Method and device for querying remaining balance

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Embodiment Construction

[0029] Functional Overview

[0030] Considering that the voice system in the related art is often unable to bear the heavy business call volume and the user has a long waiting time when inquiring about the balance, the embodiment of the present invention provides a method and device for inquiring about the balance. The method includes: extracting the user account amount from the database; converting the amount into a character string; cyclically intercepting the character string to assign it to a BCD code; and performing a balance query according to the BCD code.

[0031] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present invention will be described in detail below with reference to the accompanying drawings and examples.

[0032] method embodiment

[0033] According to an embodiment of the present invention, a balance inquiry method and device are pr...

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Abstract

The invention discloses a method and a device for querying remaining balance. The method comprises the following steps: extracting amount of a user account from a database; converting the amount into a character string; circularly intercepting the character string to assign to a BCD code; and querying the remaining balance according to the BCD code. By the method and the device, problems that a voice system often cannot bear the busy service traffic and a user waits for a long time when querying the remaining balance in related technology are solved, and effects of improving remaining balance query efficiency and reducing load of a query system are achieved.

Description

technical field [0001] The present invention relates to the communication field, in particular, to a balance inquiry method and device. Background technique [0002] The intelligent network serves all communication networks now and in the future, and provides new services that meet user needs. Today, when the value of AP28134RU (Average Monthly RevenueP28134er Unit, the monthly contribution of each user) of telecom operators is declining, the value-added services provided by the intelligent network have become a major highlight of increasing the income of operators. This feature is favored by network operators and users, and intelligent network services have developed rapidly, and the types of intelligent services have gradually become more abundant and more mature. At present, relatively mature intelligent network services include: prepaid service P28134P28134C, one number service, virtual private network VP28134N (Virtual P28134rivate Network, virtual private network) ser...

Claims

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Application Information

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IPC IPC(8): H04M3/51H04M3/493H04Q3/00H04M17/00
Inventor 马婉霞穆菁杨海潮
Owner ZTE CORP
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