Method for realizing business requst and on-line instruction system

Abstract

The method includes steps: decomposing the service requests into first instruction request; converting the decomposed first instruction request into second instruction request aiming at net element; sending the converted second instruction request to corresponding net element. The invention also discloses an online instruction system. The invention makes operator implement service request simply without need of knowing specific instruction request at net element so as to provide simple mode of service request for operator. The invention reduces excess request on expertise of operator, lowers time to accomplish service request so as to raise efficiency. In the implemented example, logic relation of each part and between them are configurable, thus, it is expedient to use.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method for realizing a service request and an online instruction system. Background technique [0002] Business systems of telecom operators, such as customer management system (CRM), customer maintenance (CustomCare), billing (Billing) and other business support systems (BSS) / operation support systems (OSS), must be carried out more or less inevitably Some services, such as home location register (HLR) / authentication center (AuC), wireless intelligent network (WIN), mobile data service platform (MDSP), short message center (SMSC), voice mail system (VMS), multimedia Network elements (NE) on the network side such as the information service center (MMSC), unified messaging service (UM), next-generation network (NGN), and public switched telephone network (PSTN) have interfaces for service provisioning (Service Provisioning), Provisioning The system is equivalent to the ...

AI Technical Summary

Problems solved by technology

However, this instruction template can only be configured by professionals, and requires more time to debug, and cannot be simply configured by operators

At the same time, the general instruction templates are all for the simple logic of the same network element, and cannot target various complex logics such as parallel, serial, rollback, interaction, and condition of multiple network elements. 1 Send a query command to check the status of a certain service, and then decide whether to send activation commands to network element 2 and network element 3 in parallel according to the conditions for obtaining the service status. If any command fails to be sent to network element 2 or network element 3, then Trigger the rollback operation to cancel the business that has been successfully opened

In the existing interface mode, such complex logic cannot be supported

[0007] In other words, because the online command system in the prior art can only provide hard-coded methods for network elements, or complex instruction template methods, and these methods require operators to have very advanced professional knowledge and a good understanding of related network elements to achieve

Therefore, the above-mentioned prior art prevents ordinary operators from opening a service by submitting a simple request

[0008] In addition, in many cases, operators hope to send multiple instructions to multiple network elements according to certain business logic when activating a service. However, due to the separate configuration of each network element in the existing technology, it cannot support complex business logic, that is, it cannot support parallel, serial, conditional, rollback and other logics to multiple network elements

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