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Method for realizing user extension set roaming by voice flow setting

A user and process technology, applied in the field of group user extension roaming based on virtual switchboard, can solve the problems of inability to transfer calls, inflexibility, answering, etc., to save call charges and optimize user experience.

Inactive Publication Date: 2009-02-11
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] 1. The extension of the PBX system is a fixed extension, which is suitable for a fixed office environment, but cannot be moved or roamed, and cannot meet the requirements of modern mobile office;
[0006] 2. With the help of the mobile switching network, the VPN service can provide mobile call services for mobile phone users of GSM and CDMA networks, but cannot provide mobile call services for PSTN fixed network users;
[0007] 3. The short number of the VPN service extension corresponds to the long number of the user. At present, it can only be modified through the business hall, and cannot be dynamically set, so it is not flexible enough. Although the user can use the call transfer function provided by the switching network to partially solve the problem of receiving calls. problem, but the setting method is single. You can only use the machine to dial a special number to set or cancel when the network supports it. At the same time, you cannot choose according to the status of the user's phone
[0008] 4. When the extension of a group user is called, the call cannot be transferred to a phone other than the group user to answer; when the extension of the group user is the calling party, the phone other than the group user cannot be used to call other extensions in the group, and the effect is equivalent to using The extension dialed directly

Method used

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  • Method for realizing user extension set roaming by voice flow setting
  • Method for realizing user extension set roaming by voice flow setting
  • Method for realizing user extension set roaming by voice flow setting

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Embodiment Construction

[0034] The present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments.

[0035] figure 1 It is a schematic diagram of the composition of network equipment implementing the method of the present invention, such as figure 1 As shown, the main network equipment involved in the present invention includes:

[0036] Service access module (SSP): The service access module accesses the switching network through trunk lines, provides service access services for users, communicates with the service control module, triggers service processes, and performs corresponding control processing.

[0037] Service control module (SCP): The service control module controls the user's voice channel through the service access module, and processes according to the pre-defined service logic.

[0038] Service resource module (SRF): The service resource module is connected with the service access module, provides equipment resources under t...

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PUM

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Abstract

This invention discloses a method for realizing extension roam of group users by the set of phone flows including a roam flow, a called flow and a calling flow, in which, the extension users set roam information of roam numbers and switch stragetegy by phone flows, when the roam extension user is called, a service control module selects suitable numbers to start up the call based on the user roam information set in the service data module, when the roam extension is the calling user, the service control module inquires the service data module based on the calling number to process said calling as the extension in the group, in which, users can set multiple roam numbers at the same time and set switch strategy conveniently.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method for group user extension roaming based on a virtual switchboard. Background technique [0002] Group customers are an important source of revenue and profits for telecom operators due to their large traffic volume, high average profit contribution value, and large demonstration effect. Therefore, how to further consolidate and develop their own group customer groups and business markets is the focus of great attention of major telecom operators. The current group customer services mainly include private branch exchange PBX services and virtual private network services based on intelligent network technology. [0003] PBX technology is a traditional group business solution. PBX is connected to the switching network of telecom operators through trunk lines, and mainly provides voice switching services for large and medium-sized enterprise groups and hotels. Virtual...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04Q7/26H04Q3/00H04Q3/62
Inventor 苏梦邓宇王东辉
Owner ZTE CORP
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