Chatbot order submission

Abstract

Various embodiments each include at least one of systems, devices, methods, and software for chatbot order submission by group members for products to an entity that will provide the ordered products. The group may be just a single person or may be many people. One example embodiment that may be performed by a chatbot or an element of a chat host platform includes identifying an activity command received over a network from a participant within a text-based chat session. This method further includes executing a data processing activity associated with the identified activity command, the executing of the activity including generating and transmitting task data over the network to a data processing system of an entity that will perform a task based on the task data.

Description

BACKGROUND INFORMATION[0001]Ordering products for a group, such as lunch or beverage orders for a meeting, can be a time consuming and clumsy process. Often times each group member will email a coordinating group member that will then put all the orders together and submit one single order. This is time-consuming for the coordinating group member and often confusing. Collecting payment, handling product pickup or delivery, and the like is also often challenging as payments add another layer of complexity and different arrival times and order fulfillment present further challenges.SUMMARY[0002]Various embodiments each include at least one of systems, devices, methods, and software for chatbot order submission by group members for products to an entity that will provide the ordered products. The group may be just a single person or may be many people.[0003]One example embodiment that may be performed by a chatbot or an element of a chat host platform includes identifying an activity c...

AI Technical Summary

Benefits of technology

The invention describes a system that allows groups of people to use a chatbot or a message platform to place orders for products from a company. The system can identify a command to place an order and send a task to the company's system to have the product delivered. This allows for easier ordering for groups of people and streamlines the process.

Problems solved by technology

Ordering products for a group, such as lunch or beverage orders for a meeting, can be a time consuming and clumsy process.

This is time-consuming for the coordinating group member and often confusing.

Collecting payment, handling product pickup or delivery, and the like is also often challenging as payments add another layer of complexity and different arrival times and order fulfillment present further challenges.

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