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Service failure management method, device, electronic device and storage medium

A technology for service faults and management methods, applied in the Internet field, can solve problems such as difficult service fault troubleshooting and long service links, and achieve the effects of simple fault location, fast location speed, and high accuracy

Active Publication Date: 2022-07-15
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, because the entire business link is long and involves application computer room equipment, dedicated network lines, third-party financial institutions, etc., it is difficult to troubleshoot business faults, and it is difficult to quickly and accurately determine the cause of the fault

Method used

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  • Service failure management method, device, electronic device and storage medium
  • Service failure management method, device, electronic device and storage medium
  • Service failure management method, device, electronic device and storage medium

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Embodiment Construction

[0047] In order to make the objectives, technical solutions and advantages of the present disclosure clearer, the embodiments of the present disclosure will be further described in detail below with reference to the accompanying drawings.

[0048] It can be understood that the terms "each", "plurality" and "any one" used in the embodiments of the present disclosure, and the plural includes two or more, and each refers to each of the corresponding plural, Any means any one of a plurality of corresponding ones. For example, the plurality of words includes 10 words, and each word refers to each of the 10 words, and any word refers to any one of the 10 words.

[0049] The embodiments of the present disclosure provide a method for managing service faults, refer to figure 1 , the method process provided by the embodiment of the present disclosure includes:

[0050] 101. Count the number of alarms of each logical unit that sends alarm information on the service link within a preset...

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PUM

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Abstract

The present disclosure provides a service failure management method, device, electronic device and storage medium, which belong to the technical field of the Internet. The method includes: counting the number of alarms of each logical unit sending alarm information on the service link within a preset time window; obtaining the fault weight value corresponding to each logical unit according to the fault type of each logical unit; calculating each logical unit. The product of the number of alarms of each logical unit and the corresponding fault weight value obtains the fault score of each logical unit; according to the fault score of each logical unit and the preset score threshold, the logical unit with service fault is determined. The present disclosure calculates the fault score of each logical unit according to the fault type of the logical unit and the corresponding fault weight value, and then compares the fault score of each logical unit with a preset score threshold to quickly and accurately locate the existence of logical unit.

Description

technical field [0001] The present disclosure relates to the field of Internet technologies, and in particular, to a service failure management method, device, electronic device and storage medium. Background technique [0002] Due to business requirements, some applications need to interact with third-party financial institutions when providing services to users. Usually each business may involve multiple third-party financial institutions, and the same third-party financial institution can provide multiple services. In order to ensure the security and stability of business data, multiple third-party financial institutions can be established between the application and the third-party financial institution. Internet dedicated line. [0003] Due to the existence of a lot of unstable and uncontrollable factors in the computer room equipment of the application, the network dedicated line, and the systems of third-party financial institutions, in the actual operation and maint...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/07G06F11/32
CPCG06F11/079G06F11/327
Inventor 赵纬龙李海波张玉静
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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