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Automatic release method and device in communication abnormal scene

An abnormal and communication technology, applied in metering/billing/accounting devices, data exchange details, digital transmission systems, etc., can solve problems such as CBE cannot be automatically cleared, so as to reduce the failure of normal call services and optimize user experience Effect

Inactive Publication Date: 2020-06-23
CHINA MOBILE GRP GUANGDONG CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides an automatic release method and device in a communication abnormality scene, to solve the problem that the CBE cannot be automatically released when the CBE is abnormal

Method used

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  • Automatic release method and device in communication abnormal scene
  • Automatic release method and device in communication abnormal scene
  • Automatic release method and device in communication abnormal scene

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Embodiment Construction

[0021] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0022] Human intervention is required for the service authentication response returned by CBE, and the service authentication response is manually subdivided, and the scenarios that really need to be released are sorted out and released offline, which cannot guarantee the timeliness of emergency repairs and may lead to user complaints For the prob...

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Abstract

The embodiment of the invention provides an automatic release method and device in an abnormal communication scene. The method comprises the following steps: acquiring an abnormal authentication response generated by a converged charging engine; updating the occurrence frequency of the error code based on the error code in the abnormal authentication response; if the occurrence frequency of the error code meets a preset release rule, setting a return code in the abnormal authentication response as a release return code. The embodiment of the invention provides a method and device. Whether theoccurrence frequency of an error code in an abnormal authentication response meets a preset release rule or not is counted; according to the method and the device, whether the misjudgment problem caused by CBE faults and other reasons exists or not is judged, and the misjudgment condition is corrected, so that automatic release under the abnormal communication scene is realized, the condition thata user cannot perform normal call service under the abnormal system condition is greatly reduced, and the user experience is optimized.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of communication service support, and in particular to an automatic clearance method and device in a communication abnormal scene. Background technique [0002] With the continuous increase of network scale, user scale, and business types, the integration of multiple services to form complex service scenarios has put forward higher requirements and requirements for the billing capabilities, product management, and business management of the operator's billing system. challenge. [0003] Convergence Billing Engine (CBE) is a comprehensive online and offline billing platform that can provide flexible pricing and real-time billing functions for all business services such as voice, data, and content. Before allowing the user terminal to communicate, it is necessary to perform service authentication through the CBE, and determine whether to allow the communication according to the servi...

Claims

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Application Information

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IPC IPC(8): H04L12/14H04L29/06
CPCH04L63/0227H04L63/1425H04L12/1442
Inventor 郭正陈辉
Owner CHINA MOBILE GRP GUANGDONG CO LTD
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