Property management and maintenance method, device and system and storage medium

Abstract

The invention discloses a property management and maintenance method. The method comprises the following steps: firstly, acquiring basic information and information of to-be-maintained equipment which are filled by maintenance personnel and correspond to the maintenance personnel; selecting an initial target maintenance personnel corresponding to the information of to-be-maintained equipment according to the map information and the basic information; judging whether the initial target maintenance personnel pass the audit or not; if yes, taking the initial target maintenance personnel as final target maintenance personnel, and feeding back information of to-be-maintained equipment to enable the final target maintenance personnel to reach a place of the to-be-maintained equipment for maintenance, the information of to-be-maintained equipment including place of the to-be-maintained equipment; and if not, selecting another initial target maintenance personnel corresponding to the information of to-be-maintained equipment according to the map information and the basic information, and returning to the step of judging whether the initial target maintenance personnel pass the audit. According to the method, the initial target maintenance personnel can be determined according to the information of to-be-maintained equipment and the basic information of the maintenance personnel, and then the final target maintenance personnel are determined, so that the maintenance work of the place of the to-be-maintained equipment is relatively high and the maintenance efficiency is relatively high.

Description

technical field [0001] The present application relates to the field of property services, in particular to a property management and maintenance method, device, system and storage medium. Background technique [0002] At present, when there is a problem with the faucet, toilet, etc. in the household of the head of household or the public facilities in the community, square, etc., it is usually first to call the corresponding property company, and then the property company will assign corresponding maintenance personnel to repair on site, but , This method generally has the following problems. First, the phone is usually in a state of no one answering, and the maintenance efficiency is low; second, the cost after maintenance is high; third, the service is poor and there is no place to complain. [0003] It can be seen that how to overcome the low efficiency of property services and maintenance, the problems of poor service and high charges are problems to be solved urgently b...

AI Technical Summary

Problems solved by technology

[0004] This application provides a property management and maintenance method, device, system and storage medium, which solves the problems of low efficiency, poor service and high charges in property service and maintenance in the prior art

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