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Recording file format conversion method and device, computer equipment and storage medium

A recording file and format conversion technology, which is applied in the direction of recording information storage, information storage, digital signal formatting, etc., can solve the problems of inability to perform unified conversion, affect the efficiency of recording processing, and different formats of recording files, so as to improve recording processing Efficiency, avoid duplication of development, reduce the effect of the burden

Active Publication Date: 2019-08-27
PING AN TECH (SHENZHEN) CO LTD
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AI Technical Summary

Problems solved by technology

[0002] In order to perform quality inspection on the recording files of multiple enterprises in the existing intelligent quality inspection platform of the call center, it first needs to obtain the recording files of the telephone platforms of each enterprise for analysis, but the recording file formats of different telephone platforms are generally different, so , unable to perform uniform conversion, which affects the efficiency of recording processing

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  • Recording file format conversion method and device, computer equipment and storage medium
  • Recording file format conversion method and device, computer equipment and storage medium
  • Recording file format conversion method and device, computer equipment and storage medium

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Embodiment Construction

[0025] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0026] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0027] It should also be understood that the terminology used ...

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Abstract

The embodiment of the invention discloses a recording file format conversion method and device, computer equipment and a storage medium. The method comprises the steps of acquiring a recording sourcefile; selecting an audio file encoder for encoding the recording source file according to a preset audio transcoding database, and encoding the recording source file according to a preset sampling rate, a preset code rate and a preset channel number to generate a recording file in a preset format; wherein the preset sampling rate, the preset code rate and the preset channel number are determined based on the preset format recording file, and the format of the preset format recording file is determined based on self-definition in the Stringboot; and storing the recording file with the preset format and sending the recording file to the voice intelligent quality inspection platform. Based on data processing, the recording file of the preset format is sent to the voice intelligent quality inspection platform, the format of the recording file is unified, the burden of intelligent quality inspection is reduced, the problem of repeated development at the front end or a call center is avoided, and the recording processing efficiency is improved.

Description

technical field [0001] The invention relates to the field of audio processing, in particular to a recording file format conversion method, device, computer equipment and storage medium. Background technique [0002] In order to perform quality inspection on the recording files of multiple enterprises in the existing intelligent quality inspection platform of the call center, it first needs to obtain the recording files of the telephone platforms of each enterprise for analysis, but the recording file formats of different telephone platforms are generally different, so , unable to perform unified conversion, which affects the efficiency of recording processing. Contents of the invention [0003] In view of this, the embodiments of the present invention provide a recording file format conversion method, device, computer equipment and storage medium, which can not only improve recording processing efficiency, but also avoid repeated development. [0004] On the one hand, an ...

Claims

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Application Information

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IPC IPC(8): G11B20/10G11B20/12
CPCG11B20/10G11B20/1262
Inventor 屈小玲蔡菁
Owner PING AN TECH (SHENZHEN) CO LTD
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