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Method and system for retrieving and prompting faults of home appliances, terminal and server

A fault retrieval and server technology, applied in the fields of instruments, electrical digital data processing, special data processing applications, etc., can solve problems such as limited information dissemination, trouble troubles, affecting users' experience of using products, etc., and achieve the effect of improving user experience.

Inactive Publication Date: 2018-06-08
FOSHAN SHUNDE MIDEA ELECTRICAL HEATING APPLIANCES MFG CO LTD
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Problems solved by technology

[0002] At present, the failure reminder of traditional small household appliances can only be transmitted through the LCD display numbers on the panel, or through sound and light, and vibration to transmit equipment failures, so the information disseminated is very limited, and the specific cause of the failure needs to be checked by professionals. Provide corresponding solutions, which cause great troubles to users when home appliances fail, and affect users' experience in using the product

Method used

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  • Method and system for retrieving and prompting faults of home appliances, terminal and server
  • Method and system for retrieving and prompting faults of home appliances, terminal and server
  • Method and system for retrieving and prompting faults of home appliances, terminal and server

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Embodiment Construction

[0049] In order to understand the above-mentioned purpose, features and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

[0050] In the following description, many specific details are set forth in order to fully understand the present invention, but the present invention can also be implemented in other ways different from those described here, therefore, the protection scope of the present invention is not limited to the specific details disclosed below. EXAMPLE LIMITATIONS.

[0051] In the embodiment of the first aspect of the present invention, a home appliance fault retrieval and prompting method is proposed for a terminal, figure 1 A schematic flowchart showing a home appl...

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Abstract

The invention provides a method and a system for retrieving and prompting faults of home appliances, a terminal and a server. The method for retrieving and prompting the faults of the home appliancescomprises the following steps: receiving a home appliance fault signal, and acquiring home appliance fault parameter information; sending the home appliance fault parameter information to the server so as to enable the server to retrieve and analyze the fault cause and further provide a corresponding solution method; receiving the fault cause and the fault solution method which are sent by the server; displaying the fault cause and the fault solution method. After the method and the system are adopted, a user can conveniently obtain the home appliance fault information, and obtains the specific fault causes and the solution methods more quickly, so that the trouble caused by the time-consuming and laborious finding of the fault causes and the solution methods is avoided, and the use experience of the user is improved.

Description

technical field [0001] The present invention relates to the technical field of home appliances, in particular to a home appliance fault retrieval and prompting method, system, terminal and server. Background technique [0002] At present, the failure reminder of traditional small household appliances can only be transmitted through the LCD display numbers on the panel, or through sound and light, and vibration to transmit equipment failures, so the information disseminated is very limited, and the specific cause of the failure needs to be checked by professionals. The corresponding solution is given, which causes a lot of trouble for users when the home appliance fails, and affects the user's experience in using the product. Contents of the invention [0003] The present invention aims to solve at least one of the technical problems existing in the prior art or related art. [0004] For this reason, an object of the present invention is to propose a home appliance fault r...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
Inventor 肖群虎李志铭谭华孟德龙陈炽锵尹二强黄永兴龙永文
Owner FOSHAN SHUNDE MIDEA ELECTRICAL HEATING APPLIANCES MFG CO LTD
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