A method and system for controlling IP phone dialing by PC client software of electric power enterprise

Abstract

The invention discloses a method and system for controlling IP (internet protocol) phone calling at a power enterprise PC client. Each station is provided with a PC and an IP phone, the PC and the IP phone are in one-to-one correspondence, the PC, the IP phone and a middle server are all communicated with a public network, the PC establishes an enterprise uniform contact list, the middle server establishes an IP phone configuration information table; the PC sends a call instruction to the middle server, and needs to deliver a calling IP number and a called phone number, the PC queries calling IP phone configuration parameters from the IP phone configuration information table according to the calling IP number, and establishes the connection with the IP phone and sends the call instruction; the IP phone receives the instruction and then executes the call operation, and sends the status to a middle server status receiving interface in the calling and talking process, the middle server feeds back the status to the PC after encapsulating the status. Through the adoption of the method disclosed by the invention, the user status in the enterprise uniform contact list can be viewed in real time, and the use is convenient.

Description

technical field [0001] The invention relates to a method for controlling IP telephone dialing through client software on a PC, in particular to a method for a user of an electric power enterprise to control the same station IP telephone dialing through the client software on a PC. Background technique [0002] With the development of the grid company's smart grid construction, IMS has gradually become the core technology of the next-generation network, and various IP phone products based on IMS are also continuously promoted to the office desktops of users at all levels. In addition to realizing the convenience brought by new technologies and new products, enterprise employees still face many problems: [0003] (1) The management of corporate address books for tens of thousands of employees is still a difficult problem for IP phone users. Even the most intelligent IP phone cannot conveniently and quickly maintain the corporate address book in the IP phone system, let alone ...

AI Technical Summary

Problems solved by technology

Even the most intelligent IP phone cannot conveniently and quickly maintain the corporate address book in the IP phone system, let alone update it in time according to changes in enterprise employee information, so incomplete and inaccurate corporate user address book information will be lost Constantly causing trouble and distress to users, this has also become the biggest pain point of IP phones as working phones in power companies

[0004] (2) Limited screens and panels concentrate all functions and operations of IP phones, making it inconvenient for enterprise staff and users to learn and use

Ease of use is an important feature of most fast electronic products. Small interfaces, abstract buttons, complicated menus, and professional terms are all obstacles that restrict users from using IP phones, especially for those who are slow to accept new knowledge and new things. People are even more discouraged, and many functions have never been used even once

[0005] (3) Existing IP phones cannot accurately present the status of users

Neither the analog phone nor the smart IP phone can show the status of the user. It cannot reflect whether the user is currently able to make a call or whether it is convenient to make a call. You can only try to make a call. It is very inconvenient to judge the status by busy tone, hang up or no answer.

[0006] (4) The current IP phone function is self-contained and cannot be easily integrated with other office systems such as messages and emails on the PC while making calls

At present, many IP phone products use intelligent operating systems, which have functions such as calendar, email, instant message, and file services, but the user's office environment is still a PC, which cannot be based on these functions and products of IP phones. Under the circumstances, it is difficult for a smart IP phone to become an efficient office desktop system

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